Welcome to the new web experience for Quadient's smart locker solutions

Parcel Management Made Simple

What Makes Our Products Special

Parcel Pending by Quadient smart parcel locker solutions are designed from the ground up to be both modular and flexible. With that in mind, we offer a wide range of customisations to support our clients’ unique needs – including indoor and outdoor parcel locker solutions and mailboxes to support multiple delivery types and sizes. But our lockers aren’t just for parcel deliveries; they can also be used to deliver high-value items such as important documents, prescriptions or IT equipment. 

Our parcel lockers are proven to be extremely secure, with thousands of successful placements around the world in areas such as apartment complexes, retail stores, higher education campuses, commercial buildings, metro stations, supermarkets, and car parks. With Quadient’s high standards and Parcel Pending’s industry-leading locker technology, we are confident we can provide a secure parcel locker solution to meet your business’s unique needs. 

Why Parcel Pending by Quadient?

Global Leader

A leader in parcel locker solutions – paving the way in the industry.

Courier Agnostic

Our solutions process more than 72 million packages annually from all major global couriers.

5-Star Service

Provider of the best parcel delivery management experience for your on-site staff with a UK based call centre. Our local technical teams and engineers are here to support you with any questions you might have.


Our industry-leading open API solution allows for seamless integrations with your software and delivery processes.

Completely Customisable

Multiple locker types and sizes to support each customer’s unique needs and aesthetics; custom wraps available.


Our methodology is definable, intuitive, and repeatable, ensuring a high degree of user satisfaction and delivery efficiency.

Deliver More with Smart Lockers from Parcel Pending by Quadient



Smart parcel lockers are a secure, self-service package management solution. Designed to keep deliveries safe and secure until picked up by the intended recipient, they accept deliveries directly from couriers, including packages and online orders.

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Parcel lockers make deliveries more efficient by assuming all recipient-facing responsibilities for package delivery, notification, and retrieval. With this self-service solution, users can access their deliveries at their convenience 24/7.

Once a package is delivered, the recipient is notified via text, email, or mobile app that they have a parcel pending. The recipient can then visit the lockers at their convenience and enter or scan their access barcode to open their locker.

With more than 3 million users served worldwide, Parcel Pending by Quadient provides the most trusted and personalised experience in goods delivery, access, and management.

Parcel Pending by Quadient offers customisable, self-service indoor and outdoor parcel delivery lockers. You can learn more about our smart parcel locker offerings here.