Parcel Management Made Simple

smart lockers

How an Electronic Locker System Helps you Deliver More

Parcel Pending by Quadient automated smart locker systems are designed from the ground up to be both modular and flexible. With that in mind, we offer a wide range of customisations and locker configurations to support our clients’ unique needs – including indoor, outdoor and refrigerated package locker solutions and package rooms to support multiple delivery types and sizes. But our smart package lockers aren’t just for parcel deliveries; they can also be used to deliver high-value items such as important documents, prescriptions or IT equipment unlike traditional lockers. 

Our parcel lockers are proven to be extremely secure, with thousands of successful placements around the world in areas such as apartment complexes, retail stores, higher education campuses, commercial buildings and workplaces, metro stations, supermarkets, and car parks. With Quadient’s high standards and Parcel Pending’s industry-leading smart locker technology, we are confident we can provide a secure parcel locker solution to meet your business’s unique needs. 

Why Parcel Pending by Quadient?

Global Leader

A leader in intelligent locker solutions – paving the way in the industry.

Courier Agnostic

Our solutions process more than 72 million packages annually from all major global couriers.

5-Star Service

Provider of the best parcel delivery management experience for your on-site staff with a UK based call centre. Our local technical teams and engineers are here to support you with any questions you might have.


Our industry-leading open API solution allows for seamless integrations with your software and delivery processes.

Completely Customisable

Multiple locker types and sizes to support each customer’s unique needs and aesthetics; custom wraps available.


Our methodology is definable, intuitive, and repeatable, ensuring a high degree of user satisfaction and delivery efficiency.

smart locker solutions

Deliver More with Smart Lockers from Parcel Pending by Quadient

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A smart locker system is a secure, self-service package management solution. Designed to keep deliveries safe and secure until picked up by the intended recipient, they accept deliveries directly from couriers, including packages and online orders.

Parcel lockers make deliveries more efficient by assuming all recipient-facing responsibilities for package delivery, notification, and retrieval. With this self-service smart locker solution, users can access their deliveries at their convenience 24/7.

Once a package is delivered, the recipient is notified via text, email, or mobile app that they have a parcel pending. The recipient can then visit the lockers at their convenience and enter or scan their access barcode in the smartphone app to open their locker.

With more than 3 million users served worldwide, Parcel Pending by Quadient provides the most trusted and personalised experience in goods delivery, access control, and management.

Parcel Pending by Quadient offers customisable, self-service indoor and outdoor parcel delivery lockers. You can learn more about our smart parcel locker offerings here.



The lockers are definitely a value-add when people come to view the apartments. Prospective residents are generally aware of lockers, and how they work, so when they find out we have them onsite, they’re really pleased.

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Joe Cooper, Assistant General Manager at the Keel


Quadient has the expertise and experience of planning parcel locker installations. Working with Quadient, I can provide the best service to my clients by recommending parcel management solutions that will add real value to their buildings.

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Joanna Shear, Founder and MD of Space Consultancy


We’re really pleased we had Quadient parcel lockers installed. They are simple to use, have improved the student and staff experience and help us turn parcels around quickly. It’s been a great result.

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Rhys Stevens, Accommodation Officer (Allocation & Systems) at Staffordshire University


The project offers a swift, innovative and customised service that also saves our teams from having to deal with parcels, which is often a time-consuming process especially during peak periods.

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Director of Operations, Decathlon, France


The parcel lockers have absolutely addressed the issues that we had – space in the post room and time management for staff as they no longer have to think about being called back when someone wants to collect a parcel.

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Facilities Management