Residential Parcel Lockers

Elevate the package management experience for residents and property staff with a package locker system

How We Solve the Parcel Problem

A safe, secure, and contact-free package management service for residential building communities

Eliminate up to 24 hours of time wasted each week handling and sorting incoming parcels for building managers1
Boost community satisfaction with our easy-to-use package delivery solutions in residential living communities
Residents receive instant parcel delivery notifications and can retrieve packages contact-free at their convenience from the smart locker.
Increase apartment complex renewals by as much as 40%2
1Based on an average of 60 packages per day, 6 days per week, at 1 hour per 15 packages.
2Survey results gathered from case studies conducted with residents of Cortland Partners properties.

Elevate your resident experience with intelligent parcel lockers

A residential parcel locker solution from Parcel Pending by Quadient provides a secure, contact-free way for residents to get their packages, leaving the property manager and staff free to manage other responsibilities.

Couriers deliver directly into the smart parcel locker so no more parcels are left lying around, which reduces the risk of lost parcels or package theft.

Smart lockers avoid multiple home delivery attempts or a missed delivery and ensure deliveries to an apartment building are successful on the first attempt. Whether residents are working from home, commuting, or running errands, smart parcel lockers make packages available 24/7 so they can be collected when needed to suit each resident’s schedule to improve the customer experience.


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Apartment Parcel Lockers

How it Works

Provide secure, contact-free package delivery with apartment package lockers

Step 1
Resident places order online
Step 2
Courier delivers directly into parcel locker system
Step 3
Resident receives instant parcel delivery notification
Step 4
Resident can pick up order 24/7 from locker
apartment parcel lockers

Parcel Pending Benefits

Flexible API Integrations

100% Deliverability

Custom Configurations

Eliminates Package Theft

Contactless Pick-Up

24/7 Package Accessibility


Installations Worldwide


Packages Delivered Annually


Users Served

Why Choose Parcel Pending by Quadient

Differences Parcel Pending Other Vendors
Global Pioneer in Package Management
Contact-Free Package Retrieval
Mobile App Integration
Built-In Image Capture
Package Tracking Using Courier or Order Barcode
Dedicated Courier Specialist Team

The World's Smartest Locker

Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market.

Contactless Pick-Up
smart locker system

Deliver More with Smart Lockers from Parcel Pending by Quadient



Quadient has the expertise and experience of planning parcel locker installations. Working with Quadient, I can provide the best service to my clients by recommending parcel management solutions that will add real value to their buildings.

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Joanna Shear, Founder and MD | Space Consultancy


The lockers are definitely a value-add when people come to view the apartments. Prospective residents are generally aware of lockers, and how they work, so when they find out we have them onsite, they’re really pleased.

View Case Study

Joe Cooper, Assistant General Manager | The Keel


Parcel Pending is a great service and residents like the convenience and knowledge that their items are securely delivered.

Melissa Severson, Property Manager | Asset Living