Welcome to the new web experience for Quadient's smart locker solutions

Commercial Workplace Lockers

Parcel Management Solutions that Work for your Workplace

How We Solve the Problem

  • Eliminate up to 24 hours of time wasted each week handling and sorting packages1
  • Unified platform provides visibility, security, and delivery efficiency
  • Minimise the risk of lost or stolen items with items stored securely in the locker, a unique PIN and barcode are issued to each recipient when their items are ready for collection.
  • Employees receive instant delivery notifications and can retrieve packages contact-free at their convenience
  • Full chain-of-custody for mail, packages, laptops, tech equipment and accessories, important documents, and more
  • Reduce package delivery time by up to 78%2

1Based on an average of 60 packages per day, 6 days per week, at 1 hour per 15 packages.
2Survey conducted by a commercial property using Parcel Pending drop boxes for businesses.

commercial lockers

How it Works

Provide a safe, modern experience for corporate and public sector buildings that are managing a growing volume of deliveries and returns with commercial parcel lockers.

Step 1
Employee places order online
Step 2
Courier or staff member delivers directly into the locker
Step 3
Employee receives instant delivery notification
Step 4
Employee can retrieve order 24/7 from locker

Parcel Pending Benefits

Flexible API Integrations

100% Deliverability

Custom Configurations

Unified Platform

Contactless Pick-Ups and Returns

Embedded Tracking


Installations Worldwide


Packages Delivered Annually


Users Served

Why Choose Parcel Pending by Quadient

Differences Parcel Pending Other Vendors
Global Pioneer in Package Management
Contact-Free Package Retrieval
Mobile App
Built-In image capture
Package Tracking Using Courier or Order Barcode

The World's Smartest Locker

Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market.

Contactless Pick-Up

Deliver More with Smart Lockers from Parcel Pending by Quadient


Facilities Management

The parcel lockers have absolutely addressed the issue that we had – space in the post room and time management for staff as they no longer have to think about being called back when someone wants to collect a parcel.

View Case Study

Parcel Pending by Quadient Customer | International Real Estate Services Firm


The Quadient automated locker system is a modern, digital service that has simplified the employee’s journey and has aligned well with Orange’s transformation.

Employee Experience Project Manager | Orange’s General Services Department


Parcel Pending by Quadient is a pioneering smart locker provider that continues to innovate, and we are thrilled to go to market with their solutions. They are a trusted and valued partner that will bring in-depth knowledge, expertise, and know-how to solving our customers’ package management needs.

Dale Swanson, Founder & CEO | Ubiquia Inc.