Welcome to the new web experience for the Quadient smart locker division

DELIVERING MORE.

More products, more service, and more experiences.

Choose Your Solution

Every industry has its unique set of needs and challenges. Let us help you find the best fit for your package management needs.

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Installations Worldwide

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Packages Delivered Annually

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Users Served

The World's Smartest Locker

Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the most secure package management solution on the market.

Advanced
Mobile-Friendly
Strong
Secure
Contactless Pick-Up
Versatile
Accessible
Customisable

Why Choose a Smart Locker?

Package management issues have been exacerbated by the pandemic and a sudden boom in online shopping.  Retailers are overwhelmed by a surge in online orders and residential communities, higher education institutions, and corporations are dealing with peak-season package volume year-round. Parcel Pending by Quadient smart lockers are designed to help businesses of varying shapes and sizes maximise their space while providing a safe, secure, and contactless pick-up option. In fact, smart lockers can help:

Secure users’ packages and other important deliveries

Ensure 24/7 package accessibility for all users

Provide contact-free, self-service pick-up of online orders and other goods

Relieve the burden of package management with a customisable, easy-to-use solution

Why Parcel Pending by Quadient?

Global Leader

A leader in parcel locker solutions – paving the way in the industry.

Courier Agnostic

Our solutions process more than 72 million packages annually from all major global couriers.

5-Star Service

Provider of the best parcel delivery management experience for your on-site staff with a UK based call centre. Our local technical teams and engineers are here to support you with any questions you might have.

Innovative

Our industry-leading open API solution allows for seamless integrations with your software and delivery processes.

Completely Customisable

Multiple locker types and sizes to support each customers’ unique needs and aesthetics; custom wraps available.

Scalable

Our methodology is definable, intuitive, and repeatable, ensuring a high degree of user satisfaction and delivery efficiency.

Deliver More with Smart Lockers from Parcel Pending by Quadient

Testimonials

Residential

The lockers are definitely a value-add when people come to view the apartments. Prospective residents are generally aware of lockers, and how they work, so when they find out we have them onsite, they’re really pleased.

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Joe Cooper, Assistant General Manager | The Keel

Residential

Quadient has the expertise and experience of planning parcel locker installations. Working with Quadient, I can provide the best service to my clients by recommending parcel management solutions that will add real value to their buildings.

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Joanna Shear, Founder and MD | Space Consultancy

University

We’re really pleased we had Quadient parcel lockers installed. They are simple to use, have improved the student and staff experience and help us turn parcels around quickly. It’s been a great result.

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Rhys Stevens, Accommodation Officer (Allocation & Systems) | Staffordshire University

Retail

The project offers a swift, innovative and customised service that also saves our teams from having to deal with parcels, which is often a time-consuming process especially during peak periods.

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Director of Operations | Decathlon, France

Facilities Management

The parcel lockers have absolutely addressed the issues that we had – space in the post room and time management for staff as they no longer have to think about being called back when someone wants to collect a parcel.

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Parcel Pending by Quadient Customer | International Real Estate Services Firm

Reviews