Allsop Letting and Management at The Keel

Allsop Letting and Management ensures convenient parcel deliveries through Parcel Pending by Quadient

Gated development The Keel, professionally let and managed by Allsop, provides modern rental accommodation through 240 apartments overlooking the River Mersey in Liverpool.

In 2020, Allsop installed Parcel Pending lockers at The Keel to provide convenient and secure parcel delivery management for the benefit of both residents and staff.

Challenge Solution Method Results
To manage a rising volume of parcel deliveries, meeting residents’  needs for convenience and security while reducing staff time spent on parcel management. Parcel Pending by Quadient is an automated electronic locker system that securely stores parcels for collection. Parcel recipients are automatically notified and self-serve from the lockers. The team at Parcel Pending by Quadient helped residents get set up and supported The Keel in introducing courier companies to the system. An automated process with positive feedback from residents and staff are relieved of the need to take parcels in; full traceability and reduced contact parcel handling.

“The lockers are definitely a value-add when people come to view the apartments. Prospective residents are generally aware of lockers, and how they work, so when they find out we have them onsite, they’re really pleased.”

– Joe Cooper, Assistant Manager at The Keel

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