THE EXCLUSIVE LOCKER PROVIDER FOR:
Drop Box Lockers
Manage MORE parcel collections and returns with a minimal locker footprint
Drop Box is a revolutionary locker solution for retailers and carriers that maximizes operational efficiency and improves customer experience through an enhanced, self-service return option. Drop Box Lockers feature a built-in label printer, allowing customers to print return labels from the parcel lockers and place the items directly into the deposit box at the locker terminal. In addition to returning parcels, the outdoor and instore locker systems can be used for the collection and delivery of online orders, making Drop Box an all-in-one solution to drive cost-savings and in-store footfall.
Learn MoreHow an Intelligent Locker System Improves Omnichannel Experience
92% of shoppers believe retailers’ pick-up time could be faster and safer
- 2.5x longer: the perceived wait time for traditional click-and-collect vs. using a smart outdoor or instore locker system from Parcel Pending by Quadient
- Customers who wait less than 2 minutes are 4x more likely to repeat purchase from the same retailer
- 45% of customers who pick-up via a click-and-collect locker are more likely to purchase again within 30-60 days (compared to non-locker pick-up)
- 87% of consumers prefer contactless options for convenience like curbside pickup or buy online and pick-up using a parcel locker system
A solution for every retailer
Anyone can sell you a locker, but working with Parcel Pending by Quadient gives you:
- Flexible technology: integrate existing partner platforms seamlessly with our open API to give you a flexible delivery option and the ability to control the associate and customer experience
- The widest selection of modular, customisable indoor and outdoor retail lockers to accommodate more checkout orders, deliveries and returns
- Industry-leading customer satisfaction, with 24/7/365 access to customer service and a passionate support team
- Retail-specific expertise and experience, giving you direct access to our global executive leadership team
How it Works: Order Pick-Up
Elevate your click-and-collect process with retail smart lockers
How it Works: Order Returns
Streamline the process of returning parcels with smart retail lockers
Parcel Pending Benefits
Flexible API Integrations
100% Deliverability
Custom Configurations
Weatherproof Design
Contactless Pick-Ups and Returns
On-Demand Order Accessibility
Installations Worldwide
Packages Delivered Annually
Users Served
Why Choose Parcel Pending by Quadient
| Differences | Parcel Pending | Other Vendors |
|---|---|---|
| Global Pioneer in Package Management | ||
| Contact-Free Order Retrieval | ||
| Mobile App Integration | ||
| UI/UX Customisation | ||
| Built-In Image Capture | ||
| Robust Analytics/Dashboards | ||
| Order Tracking Using Customer Loyalty Info or Order Barcode |
The World's Smartest Locker
Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market.
