Parcel Pending by Quadient integrates with the mailroom tracking and notification systems campuses already run, including Notifii, Received Digital, and IST, alongside deeper platform integrations with SCLogic (now FacilityOS) and StarRez, plus its own Web Tracking System. For a campus that already logs packages in one of these tools, the integration lets staff keep that system as the record of receipt while Parcel Pending lockers handle self-service pickup. What each connection can do varies, so the right question is less whether a system integrates and more which capabilities come with it.
Which tracking systems does Parcel Pending work with?
Notifii and Received Digital are package-logging and notification platforms common in campus mailrooms and residential mail operations. Both carry the full notification set through the integration, sending branded email and text alerts when an item is ready. IST is a lighter tracking handshake by comparison. It confirms a package is logged and in the locker and sends an arrival alert, but it does not drive custom email or SMS content and does not support direct carrier delivery. SCLogic (FacilityOS) and StarRez sit at the deep end, adding direct delivery, address-book sync, and chain-of-custody tracking that the notification-focused tools do not.
How do Notifii and Received Digital handle notifications?
Both platforms support custom email and custom SMS, so a recipient gets a branded message the moment a parcel lands in a locker. That covers the core job most campus mailrooms hand to a notification tool, which is closing the gap between arrival and pickup without staff placing calls or posting slips. Neither one drives direct carrier delivery or an address-book sync, so they pair best with a mailroom where staff log and load packages themselves.
What does the IST integration cover?
IST is scoped to announce, group announce, and box confirmation. It tells recipients an item has arrived and confirms the package is in its assigned locker, which is enough for a campus that wants a straightforward arrival-to-pickup handoff. Because it does not extend to custom email or SMS content, address-book sync, or direct carrier delivery, a campus that needs those should look at Notifii or Received Digital for richer notifications, or at FacilityOS and StarRez for the fuller integration.
How do the integrations compare?
The table below maps the main campus systems Parcel Pending connects to against the capabilities that tend to drive a buying decision.
| System | Notifications | Box confirm | Direct delivery | Address-book sync |
|---|---|---|---|---|
| Notifii | Email and SMS | No | No | No |
| Received Digital | Email and SMS | No | No | No |
| IST | Arrival alert only | Yes | No | No |
| StarRez | No | Yes | Yes | |
| SCLogic (FacilityOS) | Email and SMS | Yes | Yes | Yes |
| WTS (Parcel Pending) | No | Yes | No |
Frequently asked questions
Does Parcel Pending integrate with Notifii?
Yes. The Notifii integration supports announce and group announce alerts along with custom email and SMS notifications when a parcel is ready.
What is the IST integration limited to?
Announce, group announce, and box confirmation. It does not drive custom email or SMS content and does not support direct carrier delivery.
Which campus integration is the deepest?
SCLogic (FacilityOS) supports the widest capability set, covered in the companion guide on the FacilityOS integration. For housing specifically, the deepest is StarRez.
Can we keep our current mailroom software and still use the lockers?
Yes. The integration lets your existing tracking tool stay the record of receipt while Parcel Pending lockers handle around-the-clock pickup.
Does Parcel Pending have its own tracking system?
Yes. The Web Tracking System (WTS) is Parcel Pending’s own tracking layer, built into its Campus Hub solution.