Carrier Parcel Locker Solutions

MORE solutions to help save time and consolidate pick-up/drop-off operations

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Drop Box Lockers

Manage MORE parcel collections and returns with a minimal locker footprint

Drop Box is a revolutionary locker solution for retailers and carriers that maximizes operational efficiency and improves customer experience through an enhanced, self-service return option. Drop Box Lockers feature a built-in label printer, allowing customers to print return labels from the parcel lockers and place them directly into the deposit box at the locker terminal. In addition to returns, online orders can be collected and delivered to the lockers, making Drop Box an all-in-one solution to drive cost-savings and in-store footfall.

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Streamline First- and Last-Mile Logistics with Parcel Lockers

Improve your business operations and meet consumer demands with smart parcel locker solutions

  • More Efficiencies: Reduce the number of driver stops by centralizing drop-offs and collections rather than making individual stops
  • More Savings: Lower operational costs by up to 50%* by consolidating deliveries and returns to convenient parcel locker locations
  • More Successful Deliveries: Eliminate any second or third delivery attempts required when the consumer is not at home
  • More Customer-Friendly: Exceed customer expectations by delivering up to 24/7 access for parcel collections and returns
  • More Secure: Reduce the risk of package theft and eliminate the need for redeliveries with secure parcel locker solutions

*Based on client data; your results may vary

Parcel Pending Benefits

Robust Software Integration Features

24/7 Parcel Accessibility

Smart Redelivery & Tracking

Prevents Package Theft

5-Star Service

Flexible Business Models

How it Works: Delivery

Deliver a parcel into the locker in less than 30 seconds

Step 1
Delivery agent scans parcel barcode
Step 2
Delivery agent places parcel directly into locker
Step 3
Customer receives instant delivery notification
Step 4
Customer can retrieve order up to 24/7 from locker

How it Works: Returns

Collect return parcels quickly and conveniently

Step 1
Customer places an item in the locker for return
Step 2
Delivery agent logs into the locker system
Step 3
Delivery agent selects “unload parcels”
Step 4
Delivery agent can remove all return parcels

Robust UPI Integration for Seamless Deliveries & Returns

Parcel Pending by Quadient’s robust API and UPI (Universal Partner Integration) allow for:

  • More Customization: Leverage API and UPI (Universal Partner Integration) features to customize workflows and branding to meet your desired aesthetics and functionality
  • More Efficiency: Integrate with delivery agent applications to make drop off and collection even easier
  • More Visibility: Monitor locker locations in real time with business intelligence reporting features
  • More Options: Partner with our team to create custom features that meet your business’ unique needs

How Parcel Pending Delivers MORE

Differences Parcel Pending Other Vendors
Carrier Agnostic
Returns/Pick-Up Functionality
Parcel Tracking Using Carrier Barcode
Built-In Security Camera
Open API for Existing Software Integrations
Robust Universal Partner Integration for Custom Software Integrations
Mobile App Integration
Business Intelligence Capabilities
Advanced Redelivery and Parcel Tracking Features
Remote Monitoring Features
Extended Warranty
Flexible Business Models
Revenue Sharing

Installations Worldwide


Parcels Delivered Annually


Users Served

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Deliver MORE with Smart Lockers from Parcel Pending by Quadient

Meet Evolving Customer Expectations with our Smart Locker Network

Around the world, Parcel Pending by Quadient smart locker solutions are helping carriers improve their business operations by consolidating deliveries and returns to convenient, secure, parcel locker network locations.

Our industry leading smart locker hardware and cloud-based software reduce pressures and costs for carriers while also delivering convenience and on-demand access for consumers.