Policies and Certifications – Parcel Pending by Quadient:
This page provides information on Parcel Pending by Quadient’s approach to security, data privacy, compliance, and reliability.
Our Compliance and Certifications
Parcel Pending by Quadient complies with global industry standards and regulatory requirements to protect both our business data and our customers’ business data across the world. Parcel Pending solutions are subject to multiple certifications, assessments, and legal requirements, which are regularly and independently validated.
Please use the section below to view the certifications and assessments applicable to each Parcel Pending solution.
SOC 2 Type II |
Parcel Pending by Quadient has obtained SOC 2 (Service Organization Control 2) Type II certification, confirming that controls relevant to security and confidentiality have been independently evaluated and found to be effective over an extended period. This certification provides assurance that robust safeguards have been implemented and maintained to protect customer data. |
ISO/IEC 27001 |
Parcel Pending by Quadient has obtained the ISO/IEC 27001 certification (on the Development, Deployment, Hosting, Maintenance of software applications) for this internationally recognized standard that specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). It enables organizations to systematically manage information security risks and protect sensitive information through appropriate controls and continuous improvement. |
GDPR |
Parcel Pending by Quadient complies with the General Data Protection Regulation (GDPR), the European Union regulation that governs the processing of personal data and protects the fundamental rights and freedoms of individuals, in particular their right to the protection of personal data. |
CCPA |
Parcel Pending by Quadient complies with the California Consumer Privacy Act (CCPA), the California state privacy law that establishes rights for consumers regarding the collection, use, and disclosure of their personal information, and imposes obligations on businesses to ensure transparency, data protection, and accountability. |
PCI DSS Compliance |
Parcel Pending by Quadient maintains the PCI DSS compliance for our e‑commerce environment through Self‑Assessment Questionnaire A (SAQ A). All payment card data is handled exclusively by PCI DSS‑compliant third‑party payment processors; no cardholder data is stored, processed, or transmitted on our systems. |
Certification Documentation
To request certification documents, please contact your Parcel Pending representative.
Information Security and Privacy Policy
Download our Information Security and Privacy Policy.
Contact Us
For privacy‑related inquiries, please contact: privacyteam@quadient.com
For security‑related inquiries, please contact: security.parcelpending@parcelpending.com