I have been very happy with Parcel Pending’s product and service. I have used other package solutions in the past and prefer Parcel Pending. The lockers take the majority of my package handling out of my associates’ hands, which increases productivity as well as security for my residents’ packages.
Parcel Pending is a great amenity for our residents, with 24-hour access on their time.
Parcel Pending is a great service and residents like the convenience and knowledge that their items are securely delivered.
We know residents expect properties to have a solution for managing packages. When prospective residents walk past nice, wrapped package lockers, they are instantly impressed with the design and convenience. We are thrilled that the lockers are becoming a selling point for our on-site teams.
The Parcel Pending product speaks for itself. It’s durable, it’s easily configurable, it can also be modified to fit specific needs.
My properties with Parcel Pending have had no real issues and any service items are resolved in a day or less. [They’re] a very customer service-oriented company.
From an office standpoint, Parcel Pending has really helped with maximizing our office efficiency. It actually allows us to devote more time to bettering the resident experience in other ways.
We absolutely made the right choice with Parcel Pending. Everyone loves how easy it is to use the lockers, and the Customer Service team has provided phenomenal support for both our owners and our residents.
Solve Your Package Problem with a Parcel Locker Solution
A safe, secure and on-demand package management experience
- Eliminate up to 24 hours of time wasted each week handling and sorting incoming packages1
- Boost community satisfaction with our easy to use package delivery locker solutions
- Apartment complex residents receive instant delivery notifications and can retrieve packages from the parcel locker system contact-free at their convenience
- 24/7 resident support from our U.S.-based customer service
- Increase renewals by as much as 40%2
1Based on an average of 60 packages per day, 6 days per week, at 1 hour per 15 packages.
2Survey results gathered from case studies conducted with residents of Cortland Partners properties.
Make your resident experience SPECIAL with smart parcel lockers
- Over 80% of residents say package security is important to them.
- Parcel lockers rank as the most common and most preferred method for receiving packages.
- Residents view package lockers as one of the most valued amenities.
- Self-service package lockers save time for both residents and property managers.
How it Works
Provide secure, contact-free package delivery for apartment building residents with smart multifamily package lockers
Packages Delivered Annually