Simplify and Secure your
Package Management Process.
The steady growth of e-commerce has increased parcel volume by 48% over the past 2 years and there are no signs that this trend will slow down. As a result, today’s time-crunched property managers need a quick, easy and secure way to manage the overwhelming tsunami of daily deliveries. Parcel Pending’s secure, electronic self-service lockers are the solution. The lockers get property managers out of the business of package management and back to their real jobs; reducing operational expenses and increasing resident renewals. It’s a win-win for everyone. Our Parcel Pending locker solutions will:
Reduce Operational Costs by:
- Eliminating up to 24 hours of time wasted each week accepting, sorting, and distributing packages1
- Reducing package support liability with our U.S.-based 24/7, 100% Always-On Customer Service®
- Saving staff time delivering packages to residents
Increase Resident Satisfaction by:
- Making retrieval of packages quick, convenient and available at any time of day
- Boosting resident satisfaction with our simple, easy to use package delivery solutions2
- Driving increased resident renewals by 40%2
Provide Customizable Solutions that:
- Accommodate more deliveries with the widest selection of locker configurations, including refrigerated lockers
- Customize colors and wraps to match any property branding or aesthetic
- Integrates our open API directly with your existing apps and systems
1Based on an average of 60 packages per day, 6 days per week, at 1 hour per 15 packages
2Survey results gathered from case studies conducted with residents of Cortland Partners properties
Resident
Centric
Service.
We know that great service is essential to attract and retain quality residents. Our Parcel Pending teams engineer solutions to make life easier for property managers, residents and couriers. We alleviate the stress of package management by assuming all customer service responsibilities for package delivery, notification and retrieval. Our sales and support teams take the time to listen and learn about your business and our 24/7 in-house customer service and account success teams instill a sense of well-being for all our customers, couriers and users at any time of the day.
Advanced Analytics
at your Fingertips.
With our locker solutions, you’ll have access to analytics and dashboards that provide an instant summary of how your lockers are being utilized.
Partners Love Us.
We don’t have clients, we have partners. Parcel Pending is here to partner with you to choose the best solution for your multifamily property.
The Aspect by Cortland
See what Cortland did to deliver 2x higher resident satisfaction.
Acacia Capital
Discover why nearly 100% of Acacia Capital residents love our parcel lockers.
Cortland North Druid Hills
Find out what made residents 40% more likely to renew their lease at a Cortland property.
Look Who’s Talking.
See what everyone is saying about our lockers!
Parcel Pending has restored at least 4 hours per day to my front desk associate… not to mention all the space we are now able to utilize in our office. Account Managers and Customer Service teams are exceptional.
Using Parcel Pending has been a great experience. I would recommend it to anyone!
The lockers have changed our lives, we went from handing out 70 -100+ package a day, down to maybe 2-3 (oversized packages). The lockers work amazing, the residents have access to their packages 24 hours a day 7 days a week.
Awesome product in all regards. Never had any issues with the interface. Excellent and highly recommended product!!
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