A Solution for Order Fulfillment and Returns
Improve business operations and meet consumer demands with our smart open locker network
- More Efficient: bolster your omnichannel tactics with self-service parcel pick-ups and returns
- More Customer Friendly: address mounting pressures and rising costs for fast deliveries and seamless returns
- More Savings: reduce operational costs by up to 50%* by centralizing deliveries and returns to convenient, secure parcel locker locations
- More Access: indoor/outdoor locker locations allow up to 24/7 access to parcel deliveries – with options for same-day retrieval
*Based on client data. Your results may vary.
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How it Works: Order Pick-Up
Step 1
Customer places order online, selects pick-up locker as delivery preference
Step 2
Carrier agent or retail employee* delivers the order directly into the locker
Step 3
Customer receives instant “Order Ready” notification via email or SMS
Step 4
Customer retrieves order from the locker with PIN entry or barcode scan
How it Works: Returns
Step 1
Customer initiates return online, receives personalized QR code
Step 2
Customer scans barcode and places return directly into the locker
Step 3
Customer receives “Return Confirmation” notification via email or SMS
Step 4
Carrier agent or retail employee* collects return from the locker for processing
Business Models for Every Budget
Our advantageous deployment models limit upfront cost and can even provide revenue sharing opportunities – with many businesses realizing ROI within two years.*
- Private Locker Network: create a private locker network that is exclusively available to your customers for the collection and return of your brand’s goods only
- Shared Locker Network: decrease upfront investment and drive additional foot traffic by also making a portion of your lockers available for carrier and consumer-to-consumer (C2C) deliveries and returns
- Hybrid Locker Network: realize greater savings by allocating additional locker space for local or regional services (e.g., laundry drop-off or collection)
*Based on client data. Your results may vary.
Parcel Pending Benefits
On-Demand Parcel Access
Global Locker Network
Contactless Pick-Up
Weather Resistant Design
Flexible Configurations
Open API Integrations
0K+
Installations Worldwide
0M+
Packages Delivered Annually
0M+
Customers Served
What Makes Parcel Pending SPECIAL
| Differences | Parcel Pending | Other Vendors |
|---|---|---|
| Global Pioneer in Smart, Open Locker Networks | ||
| Carrier Agnostic | ||
| Flexible Business Models | ||
| Broad Range of Solutions | ||
| Revenue Sharing | ||
| Open API for Existing Software Integrations | ||
| Mobile App Integration | ||
| Contact-Free Parcel Retrieval/Returns | ||
| Parcel Tracking Using Courier or Order Barcode | ||
| Returns/Pick-Up Functionality | ||
| Built-In Camera System | ||
| ADA Compliant | ||
| Extended Warranty | ||
| Robust Business Intelligence Capabilities |
The World's Smartest Locker
Our industry-leading locker hardware and cloud-based software can streamline your parcel management. At Parcel Pending, our goal is to provide our customers with the best parcel management solution on the market.
