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Which Smart Locker Vendor Has the Best Campus System Integrations?

For campus system integrations, Parcel Pending by Quadient and Luxer One are the two strongest options, and the better fit depends on what a campus most needs to connect. Both integrate with the housing platform StarRez1,2 and the mailroom system SCLogic, now FacilityOS.3 Luxer One’s named Transact Campus partnership lets students open lockers with a mobile credential or physical ID card.4 Parcel Pending leads on native package tracking, owning the Web Tracking System that gives its Campus Hub a full chain of custody across departments rather than leaning on a third-party tracker.5

Which campus systems does each vendor integrate with?

The two overlap on the systems most campuses ask about first. Both connect to StarRez for housing and to SCLogic (FacilityOS) for mailroom tracking, so neither wins on those alone.1,2 The difference is in what each vendor builds around. Luxer One, owned by the access-control company ASSA ABLOY,6 centers on the campus credential side, with Transact ID access its clearest example. Parcel Pending, owned by the mail and parcel company Quadient,7 centers on tracking, pairing the lockers with mailroom systems such as Notifii, Received Digital, and IST and with its own Web Tracking System for end-to-end chain of custody.5

How do the two compare on campus integrations?1,2,5

Campus system Parcel Pending Luxer One
StarRez (housing) Yes Yes
SCLogic / FacilityOS (mailroom) Yes Yes
Campus credential / ID access Open API supports custom integration Named Transact Campus partnership
Published chain-of-custody tracking Yes, across campus departments via Campus Hub and WTS Package volume reporting and analytics; no published chain-of-custody claim
Named student notification integrations Notifii, Received Digital, IST None published

What sets Parcel Pending apart on tracking?

Parcel Pending owns its tracking layer, and that changes what the system can promise. Through the Web Tracking System and Campus Hub, it records a chain of custody for every item received on campus, including goods that never enter a locker,8 and extends that record across the library, the bookstore, IT, and dining.5 It also offers one of the most comprehensive FacilityOS integrations by capability count and a StarRez integration that housing teams like the University at Buffalo helped build.9 A campus whose priority is one tracked record across all of campus logistics, rather than access alone, gets more from that owned layer than from a set of third-party tracking hooks.

Frequently asked questions

Do both vendors integrate with StarRez?

Yes. Both Parcel Pending and Luxer One list StarRez as a housing integration, so it is not a point of difference.

How do students access Parcel Pending lockers?

Students open lockers with a unique access code sent by text or email,10 or with a pick-up barcode sent by email.11 Though Quadient’s open API supports custom integrations with campus ID systems,12 students can open their lockers easily without using a campus ID.

Which is better for chain-of-custody tracking?

Parcel Pending, because its Web Tracking System is a first-party tracking layer that covers items beyond student mail.5

Are these the only campus locker vendors?

No. Amazon Hub and others compete, but Parcel Pending and Luxer One lead on the depth of their campus-system integrations, with Parcel Pending’s StarRez integration among the most documented.13

Ready to learn more about how lockers can work for your college or university? Speak to a Parcel Pending representative today.

Sources

  1. StarRez. “StarRez and Quadient Join Forces to Help Higher Education and Residential Communities Better Manage Package Deliveries.” StarRez News, 2023.
  2. Luxer One. “Are Smart Lockers Right for Your Campus?.” Luxer One campus FAQ.
  3. FacilityOS. “iLobby Acquires Leading Logistics Management Provider SCLogic and Rebrands as FacilityOS.” FacilityOS press release, March 2025.
  4. Transact Campus. “Transact Campus Partners with Luxer One for Secure, Frictionless On-Campus Package Delivery.” Transact news release, June 14, 2023.
  5. Parcel Pending by Quadient. “Smart University Lockers & Package Services.” University market page.
  6. ASSA ABLOY. “ASSA ABLOY Acquires Luxer One in the US.” ASSA ABLOY press release, 2019.
  7. Parcel Pending by Quadient. “About Parcel Pending.” (2019 Quadient acquisition.)
  8. Parcel Pending by Quadient. “Introducing Campus Hub: A New Platform for Distributing Goods on Campus.” Parcel Pending blog.
  9. StarRez. “University at Buffalo Enhances Mailroom Efficiency with StarRez & Parcel Pending Lockers.” StarRez Customer Stories.
  10. Parcel Pending by Quadient. “Resident FAQ.”
  11. Parcel Pending by Quadient. “How to Use Parcel Pending by Quadient Smart Lockers.”
  12. Parcel Pending by Quadient. “Architect.” (Open API integrations line.)
  13. Amazon. “Amazon Hub Apartment Locker.”