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THE EXCLUSIVE PARCEL LOCKER PROVIDER FOR:
“I have wasted so much time waiting for orders in a line or in parking lots, etc. and [order pickup using the lockers] was just so simple and effective. I don’t usually shop at big box stores, but you guys got it right.”
Customer
Lowe’s Home Improvement
A Smart Locker Network Solution for Order Fulfillment and Returns
Parcel Pending by Quadient’s Smart Locker Network combines smart technology with sophisticated hardware to create a vast network of smart parcel lockers for retailers, consumers, and couriers. Our advanced system allows consumers to pick up and return packages in lockers, reduces logistics costs for retailers, and helps lower your carbon footprint.
Improve business operations and meet consumer demands with our smart locker network:
- More Efficient: bolster your omnichannel tactics with self-service parcel pick-ups and returns
- More Customer Friendly: address mounting pressures and rising costs for fast deliveries and seamless returns
- More Savings: reduce operational costs by up to 50%* by centralizing deliveries and returns to convenient, secure parcel locker locations
- More Access: indoor/outdoor locker locations allow up to 24/7 access to parcel deliveries – with options for same-day retrieval
*Based on client data; your results may vary.
Learn More
WEBINAR
Calling all logistics professionals! Don’t miss your chance to get the latest insights on the first and last-mile strategy straight from the experts.
In this webinar event, logistics experts from Last Mile Experts, Purolator, Doddle, and Gary Winter, VP Strategic Initiatives at Quadient, share the advantages of modernizing first and last-mile deliveries using our Open Locker Network for parcel deliveries and returns. Our fast-growing Open Locker Network lets you streamline operations by facilitating parcel collections and returns to convenient, centralized locker locations in cities around the world.
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DELIVER MORE with frictionless order pickups and returns
Customers who wait less than 2 minutes to get their order are more than 4X as likely to return to the store.
45% of BOPIL customers are more likely to purchase again within 30-60 days (compared to non-locker pick-up).
62% of consumers would buy more from a brand based on having a good returns experience.
15% of shoppers made an additional purchase when completing an in-store return for products purchased online.
19% of shoppers made an additional purchase in-store while picking up products they bought online.
A Smart Solution for Every Retailer
Parcel Pending Benefits
- Flexible technology that integrates existing partner platforms seamlessly with our open API to give you the ability to control the associate and customer experience
- The widest selection of modular, customizable indoor and outdoor retail lockers to accommodate more deliveries and returns
- Industry-leading customer satisfaction, with access to customer service and a passionate support team
- Retail-specific expertise and experience, giving you direct access to our global executive leadership team
How it Works: Order Pick-Up
Elevate your contactless pickup process with BOPIL retail lockers
Why Choose Parcel Pending by Quadient
How it Works: Order Returns
Parcel Pending Benefits
Flexible API Integrations
100% Deliverability
Custom Configurations
Weatherproof Design
Contactless Pick-Ups and Returns
On-Demand Order Accessibility
Installations Worldwide
Packages Delivered Annually
Users Served
What Makes Parcel Pending SPECIAL
| Differences | Parcel Pending | Other Vendors |
|---|---|---|
| Global Pioneer in Package Management | ||
| Integrates with Order Management Software | ||
| Contact-Free Order Retrieval | ||
| Mobile App Integration | ||
| UI/UX Customization | ||
| Extended Warranty | ||
| Built-In Camera System | ||
| Robust Analytics/Dashboards | ||
| Order Tracking Using Customer Loyalty Info or Order Barcode | ||
| Returns Functionality |
The World's Smartest Locker
Our industry-leading technology eliminates your package problems. At Parcel Pending, our goal is to provide our customers with the best package management solution on the market.
