THE EXCLUSIVE LOCKER PROVIDER FOR:
Don’t kick your BOPIS customers to the curb
92% of shoppers believe retailers’ pick-up time could be faster and safer
- 2.5x longer: the perceived wait time for traditional BOPIS retail vs. Buy Online, Pick-up in Locker (BOPIL®)
- Customers who wait less than 2 minutes are 4x more likely to repeat purchase from the same retailer
- 45% of BOPIL customers are more likely to purchase again within 30-60 days (compared to non-locker pick-up)
- 87% of consumers prefer contactless options like curbside pickup or order pickup lockers
A solution for every retailer
As our founder, Lori Torres, said: “anyone can sell you a locker”, but working with Parcel Pending by Quadient gives you:
- Flexible technology: integrate existing partner platforms seamlessly with our open API to give you the ability to control the associate and customer experience
- The widest selection of modular, customizable indoor and outdoor retail lockers to accommodate more deliveries and returns
- Industry-leading customer satisfaction, with 24/7/365 access to customer service and a passionate support team
- Retail-specific expertise and experience, giving you direct access to our global executive leadership team
How it Works: Order Pick-Up
Elevate your contactless pickup process with BOPIL retail lockers
How it Works: Order Returns
Parcel Pending Benefits
Flexible API Integrations
100% Deliverability
Custom Configurations
Weatherproof Design
Contactless Pick-Ups and Returns
On-Demand Order Accessibility
Installations Worldwide
Packages Delivered Annually
Users Served
What Makes Parcel Pending SPECIAL
| Differences | Parcel Pending | Other Vendors |
|---|---|---|
| Global Pioneer in Package Management | ||
| Integrates with Order Management Software | ||
| Contact-Free Order Retrieval | ||
| Mobile App Integration | ||
| UI/UX Customization | ||
| Extended Warranty | ||
| Built-In Camera System | ||
| Robust Analytics/Dashboards | ||
| Order Tracking Using Customer Loyalty Info or Order Barcode | ||
| Returns Functionality |
SPECIAL Stories
The World's Smartest Locker
Our industry-leading technology eliminates your package problems. At Parcel Pending, our goal is to provide our customers with the best package management solution on the market.
SPECIAL Moments Created with Parcel Pending
I have wasted so much time waiting for orders in a line or in parking lots, etc. and [order pickup using the lockers] was just so simple and effective. I don’t usually shop at big box stores, but you guys got it right.
Lowe's Home Improvement
