University Lockers

A Parcel Locker service for universities, student accommodation and PBSA in a variety of designs

How We Solve the Package Problem

Improve the student, faculty, and staff experience with university lockers

  • Make asset exchanges quick, convenient, and accessible 24/7 for students, faculty, and staff – no need to worry about standard business hours
  • Simplify parcel drop-off and collection via e-mail or text notifications
  • Ensure security and delivery accuracy
  • Leverage a proven brand, with the highest end user satisfaction rating1

1According to an internal study, 98% of users rated their experience with Parcel Pending as “Very Satisfied”.

Reduce Operational Costs

  • Save your reception and mailroom staff the manual task of receiving, logging, storing, and distributing deliveries on campus.
  • Parcel Pending by Quadient lockers reduce package management labour by as much as a third, cutting costs and enabling staff to refocus their time on other important student affairs.
  • Smart lockers help to solve the issues of storage room and floor space being taken up by growing parcel volumes and larger items, a limitation commonly experienced in University and Student Accommodation buildings on campus.
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How Our University Locker Service Works

Provide secure, easy access, contact-free package deliveries for students and faculty and transform your package management strategy

Step 1
Student places order online
Step 2
Courier fulfils order directly into the assigned smart locker location
Step 3
Student receives instant ‘Order Ready’ notification and instructions from the mobile app
Step 4
Student visits package locker location to retrieve order 24/7 from smart locker
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Parcel Pending by Quadient Features and Benefits

Flexible API Integrations

100% Deliverability

Custom Configurations

Unified Platform

Contactless Pick-Ups and Returns

Embedded Tracking

0K+

Installations Worldwide

0M+

Packages Delivered Annually

0M+

Users Served

Why Choose Parcel Pending by Quadient for Your University Campus

Differences Parcel Pending Other Vendors
Global Pioneer in Package Management
Contactless Package Retrieval
Mobile App
Built-In Image Capture
Package Tracking Using Courier or Order Barcode

The World's Smartest Locker

Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market and enhance parcel delivery and collection across campus.

Advanced
Mobile-Friendly
Strong
Secure
Contactless Pick-Up
Versatile
Accessible
Customisable
college lockers

Deliver More with Smart Lockers from Parcel Pending by Quadient

Frequently Asked Questions

Intelligent locker systems streamline locker allocation and usage by allowing administrators to assign and monitor locker access remotely. This ensures efficient locker management while providing students with secure storage for package deliveries, personal belongings and campus-related items until they retrieve them.

Smart parcel lockers automate the storage and retrieval process, reducing the workload in campus mailrooms. With instant notifications sent to students via their student ID or mobile app, the lockers provide secure access for the delivery of personal items, saving time and improving efficiency.

Yes, smart locker technology provides actionable insights into locker usage, delivery trends, and locker allocation. Administrators can use this data to optimise lockers, track package delivery performance, and implement best practices for storage solutions across the college campus.

Our lockers are designed to be easy to install and scalable. Whether indoors or outdoors, they require only a standard electrical access and a secure network connection. Our team will work with your facilities team to assess placement, capacity needs, and ensure a smooth setup with minimal disruption to daily operations.

Parcel Pending lockers are built for high-traffic settings like universities. Made from heavy-duty steel they stand up to constant student use while keeping deliveries safe and protected, day in and day out.

Yes. Parcel Pending smart locker systems can support far more than package collection — they can also facilitate equipment handoffs, textbook pickups, library materials, and personal storage, all from one secure location. Many universities integrate their lockers with other campus workflows, giving admin teams across campus a more efficient way to manage deliveries for students, staff, and faculty – with less manual processing and fewer administrative bottlenecks.

Universities can place lockers across campus in residence halls, mailrooms, libraries, or reception areas — anywhere students and staff regularly pass through. Spreading provision across multiple locations helps enhance access and reduces congestion at any single collection point, whilst giving campus teams a smarter way to manage deliveries, storage, and exchanges throughout the term. Not sure where to start? Consider whether indoor or outdoor lockers better suit your campus layout and goals.

Testimonials

University

It has improved the service for students because they can collect their parcels 24/7. For staff, it has given us a better process for managing parcel deliveries.

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Michelle Chodyniecki, Head of Facilities Services | University of Northampton

University

Now, all the parcels go into the lockers, we know where everything is, staff don’t have to spend time filling out slips of paper and students don’t have to go to the office to collect their items. They can pick up direct from the lockers, 24/7, whenever it suits them.

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Rhys Stevens, Accommodation Officer | Staffordshire University

University

We would work with Quadient again in the future. Students have reacted positively to the lockers; space is no longer an issue, and we now have an audit trail which is very useful.

View Case Study

Michael Park, Head Porter I University College Oxford