Welcome to the new web experience for Quadient's smart locker solutions

The Parcel Pending
Difference

0K+

Installations Worldwide

0M+

Packages Delivered

0M+

Users Served

What Makes Parcel Pending SPECIAL

Differences Parcel Pending Other Vendors
Global Leader in Package Management
Integrated Package Tracking Software
Contact-Free Package Retrieval
Mobile App
Individual Refrigerated Compartments
Extended Warranty
Built-In Camera System
Package Room Connected to Lockers
Package Tracking Using Courier or Order Barcode
Returns/Outbound Functionality

Global Network, Local Support

With over 14,000 placements globally and a significant presence at multifamily, retail, commercial, and university properties in the United States and Canada, Parcel Pending by Quadient is committed to remaining the global leader in parcel locker solutions.

Get a Quote

Ensuring the Success of Your Investment Post-Installation

As North America’s leading smart locker provider, we know the day-to-day challenges you face when it comes to package management. That’s why, at Parcel Pending by Quadient, we are uniquely focused on service and committed to your success. From our dedicated Customer Success Management team to our in-house, live customer service support (available 24/7/365), we’ll ensure you have the support you need. Plus, our large delivery network means there is a service technician for every postal code in the United States and Canada. Investing in a Parcel Pending locker system ensures you have access to:

24/7/365 user support from our U.S.-based customer service team

Dedicated, client-level support to ensure the success of your locker system

Our in-house courier specialist team to ensure users’ SPECIAL deliveries arrive safely

SPECIAL Moments Created With Parcel Pending

Simple, Quick, Contact-Free Package Retrieval

The Parcel Pending smartphone mobile app opens lockers without touching a screen. Users can manage and retrieve packages faster and more easily with the mobile app.

Contactless Pick-Up
Instant Delivery Notifications
Easy Package Retrieval
Quick Account Updates

Over 3 Million Residents Served

Testimonials

Resident

What I love most about using a Parcel Pending smart locker is the convenience. Everything is in one place, and you get a friendly reminder if you haven’t picked up your packages – which is so helpful with my work schedule.

Karen C., Englewood, CO

Resident

If I had a word to describe Parcel Pending, it would be life-saving. Why? Because it’s quick, convenient, and the customer service has been amazing.

Andy, Miami, FL

Student

Pick-up [with the lockers] was so easy and much faster than a regular delivery!

Victoria C., University of Florida

Resident

Not only are these lockers great in general but the support level from Parcel Pending is outstanding. […] I’m very glad we have these as they offer great security and are temperature-controlled.

Daniel V., Austin, TX

Customer

The automated locker is AMAZING! Fastest, easiest way I’ve ever done pick-up – and I do a lot.

Lowe's Home Improvement Customer