Package Room Solutions

Space or Budget-Constrained Properties

Occasionally, “oversized” items such as mattresses, tires, and bicycles need to be stored in a separate package room upon arrival. Whether you’re augmenting an existing Parcel Pending locker system or need a standalone package delivery solution, Parcel Pending’s Package Room gets property managers out of the business of package management and back to their real jobs of providing convenience for residents, increasing renewals, and reducing operational expenses.

Package Room Solutions

Advanced

Flexible API allows for seamless integration with your property management software

Monitored Access

Resident receives a unique access code to enter and retrieve their package(s)

Accessible

Includes photo capture and optional cloud-based video surveillance

Simple Delivery

Couriers deliver packages directly to package rooms using their unique access code

Safe & Secure

Cloud-based video surveillance with access logs maintains security and accountability

Flexible

Secure storage for space constrained properties or package locker overflow

Right-Sized

Fits your space and budget requirements

Versatile

100% deliverability for multiple package sizes and delivery types









Our Portfolio

Deliver MORE with Smart Lockers from Parcel Pending by Quadient

Frequently Asked Questions

Read More FAQS

A locker system is a standalone piece of hardware, whereas a package room leverages an existing room or space to secure deliveries. This makes package rooms a perfect, affordable solution for space-constrained properties or for locker overflow (such as for oversized package deliveries). Both solutions are monitored 24/7 and provide controlled access to deliveries.

Our package room system is specifically designed to handle all resident package deliveries, including oversized deliveries, such as mattresses, tires, and bicycles, as well as overflow deliveries when nearby locker solutions are full. Our package rooms provide the flexibility to store items of various sizes and types, ensuring 100% deliverability – including for packages that don’t fit in standard lockers. This makes it the perfect solution for space-constrained properties or communities looking to augment an existing locker solution to support overflow deliveries.

Yes! We have a range of flexible pricing plans, including a purchase and a subscription option with no money down. Interested in a package locker solution for your business? Get a quote today.

Yes! Our Standard Tier plan is 1-year parts and labor.   For more details about our warranty plans, contact a Parcel Pending representative today.

Yes! Residents can use our free mobile app to receive package delivery alerts and manage packages from their smartphone. Want the Parcel Pending app on your device? Download it via Google Play or the App Store.

Our package rooms allow you to offer convenient, 24/7 access to deliveries without compromising on security and accountability. Each package room solution includes photo and video surveillance, as well as access logging to provide more security for deliveries. Each recipient receives a unique access code to enter and retrieve their packages,  ensuring that only the intended recipient can access the room.

Our package room solution is ideal for multifamily properties, student housing, commercial buildings, and other space-constrained properties, as well as properties looking to support overflow deliveries from an existing locker solution. Whether you need to handle a few deliveries or a high volume of deliveries, our package rooms offer flexibility and scalability to fit your needs. It’s an effective option for any business that needs to provide a safe and efficient package delivery process.

A Secure Room with Controlled Access

Couriers deliver packages directly into a secure room using their unique access code. Residents are immediately notified and are provided an individual access code to enter and pick up their package(s) – no waiting at the leasing office or scheduling secondary deliveries required. The package room also includes a camera at the touchscreen and 24/7, secure, cloud-based video surveillance for added security.

Over 5 Million Users Served

Testimonials

Resident

What I love most about using a Parcel Pending smart locker is the convenience. Everything is in one place, and you get a friendly reminder if you haven’t picked up your packages – which is so helpful with my work schedule.

Karen C., Englewood, CO

Resident

If I had a word to describe Parcel Pending, it would be life-saving. Why? Because it’s quick, convenient, and the customer service has been amazing.

Andy, Miami, FL

Student

Pick-up [with the lockers] was so easy and much faster than a regular delivery!

Victoria C., University of Florida

Resident

Not only are these lockers great in general but the support level from Parcel Pending is outstanding. […] I’m very glad we have these as they offer great security and are temperature-controlled.

Daniel V., Austin, TX

Customer

The automated locker is AMAZING! Fastest, easiest way I’ve ever done pick-up – and I do a lot.

Lowe's Home Improvement Customer