Our Drop Box Lockers are now available to carriers and retailers worldwide

Package Room Solutions

Space or Budget-Constrained Properties

Occasionally, “oversized” items such as mattresses, tires, and bicycles need to be stored in a separate package room upon arrival. Whether you’re augmenting an existing Parcel Pending locker system or need a standalone package delivery solution, Parcel Pending’s Package Room gets property managers out of the business of package management and back to their real jobs of providing convenience for residents, increasing renewals, and reducing operational expenses.

Package Room Solutions


Flexible API allows for seamless integration with your property management software

Monitored Access

Resident receives a unique access code to enter and retrieve their package(s)


Includes photo capture and optional cloud-based video surveillance

Simple Delivery

Couriers deliver packages directly to package rooms using their unique access code

Safe & Secure

Cloud-based video surveillance with access logs maintains security and accountability


Secure storage for space constrained properties or package locker overflow


Fits your space and budget requirements


100% deliverability for multiple package sizes and delivery types

Our Portfolio

Deliver MORE with Smart Lockers from Parcel Pending by Quadient

Frequently Asked Questions

Read More FAQS

A locker system is a standalone piece of hardware, whereas a package room leverages an existing room or space to secure deliveries. This makes package rooms a perfect, affordable solution for space-constrained properties or for locker overflow (such as for oversized package deliveries). Both solutions are monitored 24/7 and provide controlled access to deliveries.

Yes! We have a range of flexible pricing plans available, including lease and purchase options, plus a subscription option with no-money down. Interested in a package locker solution for your business? Get a quote today.

Yes! Our standard warranty is 3 years for hardware parts and 1-year for labor. For more details about our warranty plans, contact a Parcel Pending representative today.

Yes! Residents can use our free mobile app to receive package delivery alerts and manage packages from their smartphone. Want the Parcel Pending app on your device? Download it via Google Play or the App Store.

A Secure Room with Controlled Access

Couriers deliver packages directly into a secure room using their unique access code. Residents are immediately notified and are provided an individual access code to enter and pick up their package(s) – no waiting at the leasing office or scheduling secondary deliveries required. The package room also includes a camera at the touchscreen and 24/7, secure, cloud-based video surveillance for added security.

Over 4 Million Users Served



What I love most about using a Parcel Pending smart locker is the convenience. Everything is in one place, and you get a friendly reminder if you haven’t picked up your packages – which is so helpful with my work schedule.

Karen C., Englewood, CO


If I had a word to describe Parcel Pending, it would be life-saving. Why? Because it’s quick, convenient, and the customer service has been amazing.

Andy, Miami, FL


Pick-up [with the lockers] was so easy and much faster than a regular delivery!

Victoria C., University of Florida


Not only are these lockers great in general but the support level from Parcel Pending is outstanding. […] I’m very glad we have these as they offer great security and are temperature-controlled.

Daniel V., Austin, TX


The automated locker is AMAZING! Fastest, easiest way I’ve ever done pick-up – and I do a lot.

Lowe's Home Improvement Customer