University of Pittsburgh
The University of Pittsburgh Hits Home Run with Parcel Pending by Quadient Parcel Locker Solution
The University of Pittsburgh educates 24,980 undergraduate students, 10,034 graduate students and has a staff of over 7,000 employees. Among the many challenges faced by the university was the time taken to deliver parcels to both the staff and students, not to mention the cost, manpower and security concerns.
Challenge | Solution | Method | Results |
---|---|---|---|
The time it takes to deliver parcels to staff and students plus the cost, manpower and security concerns. | After approaching the local Parcel Pending by Quadient representative about replacing the existing lockers, the University of Pittsburgh invested in a Parcel Pending Locker Solution. | The parcel lockers were installed and the University of Pittsburgh staff were trained to use the new system. | The University of Pittsburgh staff were trained and students and staff were picking up their parcels just one day after installation. |
“The benefits I like most about the parcel lockers are the ability to free up my time with the staff to do other things besides delivering packages and mail, the ease of use for the faculty and staff to pick up their parcels and mail, and the 24/7 access.”
– Matt Sloan Senior Manager of Mailing and Warehouse Services
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