Parcel Pending’s affiliates include without limitation the entities operating this Website.
If you have a question whether a site is a Website of Parcel Pending, or if an entity is an affiliate of Parcel Pending, please check the information posted on the site. For other material, contact Parcel Pending at CCPA_Team@neopost.com or 855-316-4756.
COLLECTION OF PERSONAL INFORMATION
The personal information that Parcel Pending collects about you may include without limitation your first and last name, home address, email address, home telephone number, password, credit or debit card number or other payment method, billing and shipping information, order history, preferences for products, shopping and entertainment that is not otherwise publicly available, or other data that can be used to identify or contact a single person.
Parcel Pending collects personal information about you whenever you:
- Transact business with Parcel Pending
- Use Parcel Pending’s products or services
- Request information or materials
- Enter sweepstakes, contests or drawings offered by Parcel Pending
- Create or update a profile
- Place orders or make purchases
- Communicate with us about orders or other questions
- Visit the Website
The collection of this information enables Parcel Pending to provide first class services, to keep you apprised of information and developments that you may find of interest, and to allow Parcel Pending to better understand your needs.
When you register to request information on a Website or make purchases on a Website, for example, you submit personal information that allows us to provide information about Parcel Pending that may be of interest to you. Once you register to use these features of the Website, you are not anonymous to us.
Parcel Pending may acquire personal information from vendors that may share the information as permitted in their privacy policies, or from other third parties.
Parcel Pending may combine personal information with information available from other sources (such as offline records or publicly available information). If the combined information permits us to contact you online or offline, we will treat the combined information as personal information.
COLLECTION OF NON-PERSONAL INFORMATION
Parcel Pending automatically receives and records non-personal information on our server logs from your browser as well as through other analysis of the Website. Non-personal information includes without limitation your Internet Protocol (“IP”) address, cookie information (as described below), the pages you request, type of computer operating system you use (e.g., Microsoft Windows or Mac OS), the type of browser you use (e.g., Firefox, Chrome, Internet Explorer), the domain name of the Internet service provider, your activities while visiting the Website, and the content you accessed.
A cookie is a piece of data stored on your computer. When you visit the Website, your Web browser may store cookies on your computer, which will better enable you to navigate the Website upon return. You may use the Website even if you choose to reject or delete the cookies. Cookies also may be used by the Website for which a link is placed on the Website.
Parcel Pending’s Use of Your Personal Information Parcel Pending limits access to personal information about you by Parcel Pending employees and agents to those who we believe reasonably need to come into contact with that information to provide products or services to you, administer and process payments, fulfill orders, ship and confirm orders, provide customer service, update account information, post Submissions, inform you of products or services that may be of interest to you, forward updates, announcements, and newsletters, respond to your communications, and communicate with you about the Website, Communications Services, Submissions and other activities related to the Website, and you authorize Parcel Pending to transmit email to you concerning these matters.
Parcel Pending affiliates may share your personal information freely with other Parcel Pending affiliates.
DISCLOSURES TO THIRD PARTIES
Except for your credit or debit card number or other payment method, Parcel Pending may also provide your personal information to selected third-party entities, including without limitation multi-family apartment communities and other businesses. Your personal information will only be shared by Parcel Pending to these strategic third-party entities to provide or improve our products and services. Parcel Pending will not share your personal information with third parties for their own marketing purposes, and Parcel Pending will not sell your personal information to third-parties. Parcel Pending is not responsible for the collection or maintenance of information, including with respect to your information, or other practices of any third parties.
DISCLOSURES UNDER SPECIAL CIRCUMSTANCES
Parcel Pending reserves the right to transfer any and all information, including without limitation personal information, to another Parcel Pending affiliate or to a third party or successor in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our business or operations (including without limitation in connection with bankruptcy or any similar proceedings).
NOTICE OF PRIVACY RIGHTS OF CALIFORNIA RESIDENTS
If you are a California resident and have provided personal information to Parcel Pending, you are entitled by law to request certain information regarding any disclosure by Parcel Pending to third parties of personal information for their direct marketing purposes. To make such a request, send an email to CCPA_Team@neopost.com, specifying that you seek your “California Customer Choice Privacy Notice.” Include the website or line of business to which your request pertains. Please allow thirty (30) days for a response. Parcel Pending is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.
We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at CCPA_Team@neopost.com or mailing your request to 1 Vanderbilt, Irvine, CA 92618.
When contacting us, please indicate your name, address, email address, which website or line of business to which your request pertains, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.
USE OF NON-PERSONAL INFORMATION
Parcel Pending may share and disclose information that is not reasonably linked to you or your devices with third parties to show or analyze site usage, improve our services, improve our user experience, or for similar purposes. In addition, we may use your IP address to analyze trends, administer the Website and gather broad demographic information for aggregate use in order to improve the Website.
PROTECTION OF PERSONAL INFORMATION
Parcel Pending understands that storing our data in a secure manner is important. Parcel Pending stores personal information using industry standard, reasonable and technically feasible, physical, technical and administrative safeguards against foreseeable risks, such as unauthorized access.
Please be aware that the Website and data storage are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond Parcel Pending’s control. Parcel Pending is not responsible for the acts and omissions of any third parties.
Parcel Pending cannot guarantee the security of the information on and sent from the Website. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Parcel Pending to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, neither Parcel Pending nor any of our service providers can ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.
CORRECTING OR REMOVING YOUR PERSONAL INFORMATION / OPT OUT
To review or change your personal information, please send your request, including the website or line of business to which your request pertains, to CCPA_Team@neopost.com, or to 1 Vanderbilt, Irvine, CA 92618.
If you want to unsubscribe from an email list of Parcel Pending, please let us know by following the “Unsubscribe” instructions that are included in each promotional email from Parcel Pending. Please note that such requests may take up to ten (10) days to become effective. You may not opt out of receiving communications regarding your purchases, your dealings with the Website, or technical information about the Website.
We respect your privacy. If you’d like to suppress your personal information from being shared with third-party organizations, please click on the following link “Opt-Out Request Form” to opt-out.
Parcel Pending is committed to protecting the privacy of children. The Website is directed to persons 18 years of age or older. Parcel Pending and the Website do not knowingly collect information from children under age 18. If you are under age 13, you are not permitted to use the Website or to submit any personally identifiable information to the Website. If you provide information to Parcel Pending through the Website, you represent and warrant to Parcel Pending that you are 18 years of age or older. If you are 13 – 17 years of age, you may visit, browse and use the information on the Website, but you may not submit any personal information to the Website, and you represent and warrant to Parcel Pending that you have permission of your parent or guardian to use the Website and any activities on the Website, who agree to these Terms on your behalf. If we become aware that a Website user is under age 18 and has provided personal information, we will remove his or her personal information from our files. If you are a parent or guardian and believe Parcel Pending may have inadvertently collected personal information from your child, please notify us immediately by sending an email, including the website or line of business to which your request pertains, to CCPA_Team@neopost.com.
LINKS TO OTHER WEBSITES
Personal information collected through the Website and other aspects of Parcel Pending’s business may be stored and processed in the United States or any other country in which Parcel Pending or its affiliates, subsidiaries or agents maintain facilities, and by using the Website, you expressly consent to any such transfer of information outside of your country.
If you have any questions about this Policy or our Website, please contact us at CCPA_Team@neopost.com. Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to the Website or Parcel Pending.