White Paper: The Four Factors Transforming Retail
United States & Canada
The pandemic has created a permanent shift in how consumers engage with brands. With eCommerce thriving, it’s important for retailers to understand that current expectations and preferences are going to remain after the intensity of COVID wanes.
In this complimentary white paper, we cover the major changes in retail over the last two years, focusing on:
- Third-party delivery services within the retail industry
- How curbside pick-up has evolved since the start of the pandemic
- Why returns can make or break your customer experience
- How Buy Online, Pick-up in Locker (BOPIL®) can elevate your customer experience and increase sales
eBook: Top 7 Click & Collect Best Practices
United Kingdom & Ireland
Click-and-Collect has become an important aspect of the customer shopping experience. With COVID-19 accelerating the retail market at faster rates than previously predicted, it is imperative to adopt these click and collect best practices to drive revenue and attract more customers, while building stronger customer loyalty to your brand.
In this eBook, we provide the 7 best practices you need to consider as you implement a click and collect model within your retail strategy.