From Chaos to Convenience: How Lockers Are Changing the Return Game
According to a recent goTRG report, nearly 75% of retailers face significant challenges with returns.1 Customers now expect returns to be effortless and, if possible, free of charge.
To remain competitive and ensure customer satisfaction, retailers must adopt a modern and sophisticated returns solution. That’s where BOPIL/BORIL (Buy Online, Pick-up in Locker/Buy Online, Return in Locker) comes into play.
Dive into our playbook now to discover how lockers can take your store operations from chaos to convenience by:
- Streamlining the returns process and eliminating current inefficiencies
- Boosting brand sales
- Redeploying store staff to more valuable tasks
- Reducing environmental impact associated with returns
Ready to learn more? Download your free copy of the playbook:
1. goTRG. goTRG’s 2022 Holiday Report: Retailers’ Perspective on Consumer Shopping and Returns. www.gotrg.com. November 3, 2023. https://www.gotrg.com/lp/2022-holiday-report