An ALL-In-One Solution for Deliveries, Returns, Exchanges & Storage

A National Network Designed for Items of
ALL Shapes & Sizes
Our nationwide locker network can help your business support additional services without brick-and-mortar investment or additional staffing. Each location includes a variety of locker types and sizes, including our award-winning Drop Box Locker for returns, to seamlessly support deliveries, returns, exchanges, and storage of parcels and other items such as:

Convenient Locations Built in Partnership
with the UK's Leading Brands

OPEN to Serve Your Teams & Customers
OPEN to Serve Your Teams & Customers
- Meet growing demand for quick, easy access to essential goods and services with conveniently located lockers across the UK.
- Enhance your offering by providing a 24/7 self-service option for customers and business partners.
- Deliver a superior customer and employee experience with items dropped off or collected in a matter of seconds.
- Enhance productivity and allow teams to focus on what matters most with access to a fully automated solution for managing essential items.
- Streamline workflows and reduce customer wait times by loading items directly into lockers, ready for easy customer collection.
- Enhance operational efficiency with real-time insights and analytics to optimise your delivery processes.
- Provide customers and employees with peace of mind, knowing items are securely stored in lockers protected by industry-leading security features.
- Enjoy full chain of custody with comprehensive tracking, delivery and collection notifications, and access to our Business Intelligence portal.
- Keep customer and teams informed with instant delivery and collection notifications.
- Gain instant access to our ready-to-use nationwide locker network – with no brick-and-mortar investment required.
- Make deliveries, returns, exchanges, and item storage more cost-effective, including reducing re-delivery costs, through convenient, centralised locker locations.
- Reduce fuel consumption, emissions, and environmental impact, supporting the achievement of corporate and governmental sustainability targets.
Ready to Find out More?
Frequently Asked Questions
An open locker network, powered by smart locker technology, enables multiple delivery service providers or carriers to access and utilise the same network of lockers for package delivery and pickup. Unlike closed systems limited to specific carriers, an open network allows different delivery companies to deliver packages to the lockers, regardless of their specific affiliations, making it an ideal storage solution for recipients with belongings arriving from various delivery companies. This provides convenience to recipients, as they can conveniently deposit all their parcels in the same locker system for easy collection. An open network parcel locker system promotes seamless collaboration among different carriers, streamlining the package delivery process for recipients.
Parcel Pending by Quadient’s Open Network lockers are designed to act as convenience hubs, centralising deliveries, returns, exchanges, and item storage through our nationwide network of easily accessible locker locations. We provide support for a wide range of services, including parcel returns and collections, spare parts management, personal item storage, retail click-and-collect, tool hire, repair collections, dry cleaning and laundry deliveries, key exchange, and much more. To find out how your business can benefit from access to our nationwide network of secure locker locations, contact a member of our team today.
To ensure full chain of custody visibility for each item that passes through our lockers, only our trusted carriers and business service providers deliver and collect items directly from each locker location. If you are interested in using our lockers to manage items and don’t have an existing distribution network set up, our network of delivery partners, including some of the UK’s biggest names, may be able to help. Contact us today for more information.
There are a range of commercial options available to businesses looking to use our Open Network to manage items. From a simple pay per use model to options designed to guarantee capacity across our network – the Parcel Pending by Quadient team will work with you to design the best solution for your business.