Co-op Group

Co-op Group simplifies parcel pick-up and delivery with Parcel Pending by Quadient lockers

The Co-op Group, a UK-based convenience retailer with more than 2,300 stores, is committed to creating added convenience to communities and making life easier for time-pressed shoppers. To
support this goal, Co-op looked to grow the parcel pickup and return services available in its communities.

As part of its wider strategy to expand the range of services offered in-store, the Co-op Group became a host for Parcel Pending by Quadient lockers in select locations. The partnership has proven highly successful, providing customers with easier access to parcel services at convenient community hubs.

For other businesses considering becoming locker hosts, Co-op Group’s experience shows how the right solution can enhance customer convenience, support colleagues, and drive incremental sales.

To learn how the Co-op Group and its customers benefitted from Parcel Pending by Quadient lockers, submit your details below to read the full case study:

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