University College Oxford

University College Oxford (Univ) is the oldest of the 38 Oxford colleges. It has up to 500 students, both graduate and undergraduate, studying across a range of subjects that span the sciences and arts. Located in the centre of Oxford, Univ enjoys access to the city’s amenities and a welcoming community atmosphere.

In 2019, the college upgraded its parcel management system to resolve a storage issue, improve parcel traceability and increase security.

Challenge Solution Method Results
The college faced the loss of parcel storage space and wanted an improved audit trail to track and trace parcels. Over 90 parcel lockers installed at Univ meet the parcel storage needs of the college and provide a secure and automated drop-off/collection system. Parcel Pending by Quadient ensured Univ had a single point of contact to progress the locker solution which now serves the needs of the college campus. Students have reacted positively to the parcel lockers and staff no longer have to individually notify students or supervise parcel collections. Items can be traced from the time they arrive and are stored securely.

Download the full case study to learn more: