Deliver MORE to Your Residents with Parcel Pending Plus
- More Efficiency: Consolidated Box feature allows residents to receive multiple deliveries from the same carrier in one locker
- More Insights: Real-time insights and alerts on locker system performance with our Business Intelligence tools and online or data analytics portal
- More Convenience: Easy resident registration ensures maximum usage; residents can easily move their accounts between properties as needed
- More Use Cases: Property Manager Exchange feature allows single-use access to lockers for non-residents such as self-guided tours, property maintenance, or pet walkers
- More Communication: Survey residents about their experience with the lockers directly from the locker kiosk after package pick-up
How We Solve the Parcel Problem
Elevate your resident experience with intelligent parcel lockers
A residential parcel locker solution from Parcel Pending by Quadient provides a secure, contact-free way for residents to get their packages, leaving the property manager and staff free to manage other responsibilities.
Couriers deliver directly into the smart parcel locker so no more parcels are left lying around, which reduces the risk of lost parcels or package theft.
Smart residential lockers avoid multiple home delivery attempts or missed deliveries and ensure deliveries to an apartment building or any residential development are successful on the first attempt. Whether residents are working from home, commuting, or running errands, smart parcel lockers make packages available 24/7 so they can be collected when needed to suit each resident’s schedule to improve the customer experience.
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How it Works
Provide secure, contact-free package delivery with apartment package lockers
Parcel Pending Benefits
Flexible API Integrations
100% Deliverability
Custom Configurations
Eliminates Package Theft
Contactless Pick-Up
24/7 Package Accessibility
Installations Worldwide
Packages Delivered Annually
Users Served
Why Choose Parcel Pending by Quadient
| Differences | Parcel Pending | Other Vendors |
|---|---|---|
| Global Pioneer in Package Management | ||
| Contact-Free Package Retrieval | ||
| Mobile App Integration | ||
| Built-In Image Capture | ||
| Package Tracking Using Courier or Order Barcode | ||
| Dedicated Courier Specialist Team |
The World's Smartest Locker
Our industry-leading technology eliminates your package problems. At Parcel Pending by Quadient, our goal is to provide our customers with the best package management solution on the market.
By choosing our smart locker solution, you enhance resident satisfaction and streamline parcel management in your residential building.
Deliver More with Smart Lockers from Parcel Pending by Quadient
Frequently Asked Questions
Absolutely. We offer flexible installation options, including modular and adaptable configurations to fit the aesthetic of any residential apartment.
Yes, our lockers support multi-use capabilities, making them suitable for additional services like laundry, facilities management equipment or move-in/move-out packs. This flexibility meets the evolving needs of apartment residents and building managers.
Our lockers provide 24/7 access, allowing residents to pick up packages anytime, eliminating missed deliveries and reducing the need for redelivery attempts.
Our smart lockers are adaptable to a wide range of building layouts. Whether indoors or outdoors, they require only standard electrical access and a secure network connection. Our team works with you to assess the best location and ensure a smooth installation with minimal disruption to residents.
Parcel Pending lockers are designed to be carrier-agnostic, allowing deliveries from all major carriers including Royal Mail, Evri, DPD, and more. That means residents can shop with confidence, knowing every parcel — no matter the sender – will be securely delivered and available for collection at their convenience.
Yes. We provide comprehensive post-installation support and maintenance packages. Our dedicated team ensures your system runs smoothly, so residents always enjoy a hassle-free experience.