SPECIAL. Delivery.
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Open Positions

Remote, US Based

As a Customer Relations Rep, you can be the driving force behind the world’s most meaningful customer experiences.

Join now our EPIC culture that is committed to The Power Of You! We are looking for Empowered, Passionate, Inspirational and Community supporting team members!

As a Customer Relations Rep. you will be responsible for things like:

  • Responsible for solving problems regarding registration, missing packages, courier assistance, general information, billing questions, moving registration to new residences, and escalating technical issues to the development team
  • Demonstrating empathetic, compassionate behaviors and have an even temper and communicate genuine concern and determination to make things right for our customers and our staff
  • Must have integrity with regard to time management, productivity, and team interactions
Apply Now
Remote, US Based

We offer an exciting, fast-paced work environment, and we currently have an opportunity for an Advanced Salesforce Administrator, allowing you to make an immediate impact on our team and company. The Advanced Salesforce Administrator will work alongside our current Salesforce Administrator on-site to optimize and maintain SFDC to support the needs of our growing team. This role will be an integral part in the overall productivity and success of the organization.  This individual will be responsible for the following:

  • In-depth knowledge of the standard capabilities of SFDC. Configuring, implementing, and administering Salesforce.com along with some working knowledge of custom code (Apex, s-controls) as well as an understanding of integration with external systems.
  • Knowledge with custom objects, formulas, validation rules, workflows, etc…
  • Experience with Sales Cloud and Service Cloud is crucial.
  • Excellent written and verbal communication skills
  • Experience with HubSpot or similar marketing applications
  • Experience migrating to Salesforce Lightning strongly desired
  • Experience working with Force.com application packaging and deployment is a plus.
  • Bachelor or degree in Computer Science (or similar relevant specialization) or equivalent professional experience of minimum 3 years.
  • Salesforce and/or Advanced Administrator certification.
  • 7+ years of Salesforce Administrator experience supporting an enterprise SFDC instance with 150+ users.
Apply Now
Remote, US Based

The Salesforce Administrator at Parcel Pending will work alongside our current Senior Salesforce Administrator to optimize and maintain SFDC to support the needs of our growing team. This role will be an integral part in the overall productivity and success of the organization.

This individual will be responsible for the following:

  • Create customized solutions as needed within the Salesforce platform to support critical business functions and meet project objectives and company goals.
  • Ongoing user support and assisting with creating Reports and Dashboards.
  • Create new fields, workflows, process builders, etc as needed to meet business needs.
  • Data maintenance to ensure systems meet company and user needs.
  • Work with current Salesforce Administrator and various internal departments, including marketing, all sales divisions, customer support and operations to ensure Salesforce environment supports internal needs relating to functionality and performance.
  • Understand requirements and deployment of custom objects, workflow rules, automatic triggers, relationships and mappings, etc.
Apply Now
Remote, US Based

We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Sales Operations Coordinator, allowing you to make an immediate impact on our team and company. We are looking for someone who is positive, supportive, self-starting, and is ready for that next big leap in their career.  You are the right hand that loves organization, thinking 10 steps ahead of your boss and strategizing how to always be driving more sales.  While your admin skills are top notch, you are also incredibly skilled at interacting with clients and enjoy creating order out of chaos while working independently.  This individual will be responsible for the following:

  • Assist in preparing and sending proposals and purchase orders to customers.  Follow up as directed to close sales
  • Data entry into Salesforce.com on behalf of the sales team
  • Assist in obtaining relevant information needed for floor plans and interface with groups inside and outside the company to create floor plans as required
  • Assist in invoicing clients for sales orders and follow up to ensure timely payments for all accounts
  • Create PowerPoint presentations and reports, and assist in preparing for customer meetings
  • Manages sales data in Salesforce to ensure accuracy for sales orders, sales commissions, and forecasting
  • Send demo samples to customers when requested
  • Perform other duties as directed by sales representative and other sales in sales management
  • Maintain all customer information, pricing and customer contracts in Salesforce
Apply Now
Remote, US Based

We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Account Executive, Multifamily allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Consistently achieve and exceed monthly individual sales quotas
  • Manage an individual sales pipeline of opportunities
  • Generating customer leads while overseeing existing accounts
  • Maintain accurate information in a CRM and building, managing and forecasting your sales pipeline
  • Develop consultative approach including discovery, solution selling, and connecting the dots to solutions
Apply Now
Remote, US Based

We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Account Executive, Multifamily allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Consistently achieve and exceed monthly individual sales quotas
  • Manage an individual sales pipeline of opportunities
  • Generating customer leads while overseeing existing accounts
  • Maintain accurate information in a CRM and building, managing and forecasting your sales pipeline
  • Develop consultative approach including discovery, solution selling, and connecting the dots to solutions
Apply Now
Remote, US Based

We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Account Executive, Multifamily allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Consistently achieve and exceed monthly individual sales quotas
  • Manage an individual sales pipeline of opportunities
  • Generating customer leads while overseeing existing accounts
  • Maintain accurate information in a CRM and building, managing and forecasting your sales pipeline
  • Develop consultative approach including discovery, solution selling, and connecting the dots to solutions
Apply Now

Important Fraud Alert for Candidates – Please Read

Please be aware of the possibility of phony job postings or communications. Parcel Pending will never request money or payment of upfront costs from an applicant for an employee or contractor job. Beware of schemes that require a job seeker to provide personal information, deposit checks, or complete forms other than via the company’s career page. Parcel Pending’s Careers page is https://www.parcelpending.com/careers and https://careers.quadient.com/global/en/search-results for our parent company, Quadient.

Parcel Pending representatives will communicate using email addresses that end with @quadient.com. After registering for a position through our Careers page, our review and, if there is a fit, an interview process will proceed. Once a hiring decision is made, a formal offer is extended dependent on successful completion of several verification steps, none of which requires a candidate to advance funds, deposit a check, or pay a fee or costs.  Job offers from free webmail accounts—such as yahoo.com, hotmail.com, gmail.com, or live.com or social media accounts — likely are not legitimate. Candidates can reach out by phone to 949-356-0430 to verify the legitimacy of a communication.

If you believe you have been a victim of a crime, contact the local authorities or the FBI’s Internet Crime Complaint Center at ic3.gov.

For more information on job scams, view the Federal Trade Commission website.

Perks of Working With Us

Healthcare Coverage
Paid Time Off/Time Away
Company-Matched 401k
Employee Assistance Plan
Continuing Education
Wellness Perks
Remote Work Opportunities
Regular Employee Engagement Events

Our SPECIAL Culture

Voted among the Top Workplaces in OC, Parcel Pending is the nation’s leading provider of innovative package management solutions for residential, commercial, retail, and university properties in the United States and Canada.

In 2019, Parcel Pending was acquired by Quadient, the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.

By joining our company, you will help make package delivery and management special for every property and every customer alongside some of the most passionate, collaborative, and quality-driven people in the industry.

Our EPIC Values

Empowerment
Passion
Inspiration
Community

Join Our Growing Company