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Careers2020-08-06T14:13:56-07:00
3-TIME WINNER OF BEST PLACES TO WORK
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Sales Development Representative – Remote
We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Sales Development Representative, allowing you to make an immediate impact on our team and company. This role is a critical component within the sales team to drive new business. This is an inside-sales, lead generating position on a team that schedules appointments for Account Executives to conduct sales presentations. It is a sales role with career growth potential, leveling up to an Account Executive. Focus will be within a combination of outbound prospecting and inbound leads to generate new business. This individual will be responsible for the following:

  • Conduct prospecting calls to qualify existing sales leads and create opportunities for the sales team
  • Drive Parcel Pending’s growth by delivering a world class sales experience to new prospects while building and managing a pipeline for the sales team
  • Continuously fill sales pipeline via outbound prospecting
  • Track and input all activity in Salesforce

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Regional Account Executive – Remote
We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Regional Account Executive, allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Consistently achieve and exceed monthly individual sales quotas
  • Manage an individual sales pipeline of opportunities
  • Generating customer leads while overseeing existing accounts
  • Maintain accurate information in a CRM and building, managing and forecasting your sales pipeline
  • Develop consultative approach including discovery, solution selling, and connecting the dots to solutions

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Senior/Leading System Admin DevOps Engineer – Irvine, CA
We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Senior/Leading System Admin DevOps Engineer, allowing you to make an immediate impact on our team and company. You will work side by side with the engineering, development, and platform teams and be primarily responsible for automation for the administration of our hybrid cloud services. You will bridge the gap between development, operations and infrastructure. This role will help facilitate tasks needed to keep the product delivery, availability, and performance optimal.

  • Work closely with developers in supporting new features and services across global teams.
  • Work as tech/team lead to manage systems.
  • Responsible for overall system/solution release, maintenance, security (e.g.Pen Test, etc.)
  • Scale cloud infrastructure to meet demand.
  • Build tools to monitor site stability and performance.
  • Debug production issues across services and levels of the stack.
  • Respond to incidents and drive change that prevents the same issue from re-occurring.
  • Document system design and procedures

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Engineer – Parcel Locker Solution – Irvine, CA
We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Engineer, allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Working with an agile team to develop software solutions.
  • Ability to guide and mentor junior engineers on projects.
  • Design, develop, and document application code in accordance with established standards and directions from the Lead Engineer.
  • Adhere to high-quality development principles while delivering solutions on-time and on-budget.
  • Participate in peer-reviews of solution designs and related code.
  • Development of user stories and estimates.
  • Assist in the preparation of reports, manuals, and other documentation on the status, operation, and maintenance of software.
  • Work with teammates in the development of new hardware implementation.
  • Develop, refine, and optimize integrations between applications.
  • Analyze and resolve technical and application problems.

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Regional Account Executive – Remote
We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Regional Account Executive, allowing you to make an immediate impact on our team and company. This individual will be responsible for the following:

  • Consistently achieve and exceed monthly individual sales quotas
  • Manage an individual sales pipeline of opportunities
  • Generating customer leads while overseeing existing accounts
  • Maintain accurate information in a CRM and building, managing and forecasting your sales pipeline
  • Develop consultative approach including discovery, solution selling, and connecting the dots to solutions

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Senior Strategic Account Succcess Manager
Parcel Pending by Quadient provides secure buy-online, pickup in locker (BOPIL) solutions for retailers. We offer an exciting, fast-paced work environment, and we currently have an opportunity for a Senior Account Manager- Strategic Enterprise Accounts to make an immediate impact with our business development division.

We are looking for someone who is pro-active and strategic with strong communication and relationship-building skills. This position will manage senior-level client relationships, while leading a team of Customer Success Managers to effectively optimize ongoing sales opportunities with existing clients. This individual will be responsible for “rolling up their sleeves” to get the job done while effectively leading with a positive, encouraging and supportive style.

• Partner with the Business Development Sales Team to provide proactive and strategic account management for existing clients
• Drive additional sales within existing accounts by exploring additional offerings including add-on solutions and expansion opportunities
• Understand, align with client and maintain Key Performance Indicators; leveraging reporting, analytics and metrics to proactively and efficiently manage accounts
• Establish and maintain relationships with senior and regional- level leadership within Enterprise clients
• Proactively and expediently solve customer concerns
• Identify usage trends, feedback and metrics that require additional visibility; insuring KPIs are continuously met
• Lead a team of Client Success Managers who will focus on store and regions for enterprise clients.
• Interpret trends and communicate performance reporting package to clients and BD sales team for visibility
• Partner with Clients to support onboarding and ongoing training programs
• Maintain accurate detail, account status and related information in Salesforce

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SPECIAL CULTURE

Voted among the Top Workplaces in OC, Parcel Pending is the nation’s leading provider of innovative package management solutions for residential, commercial, retail, and university properties in the United States and Canada.

In 2019, Parcel Pending was acquired by Quadient (formerly Neopost), the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.

By joining our company, you will help make package delivery and management special for every property and every customer alongside some of the most passionate, collaborative, and quality-driven people in the industry.

BENEFITS

Because each and every member of our team is special, we offer our employees some equally special perks and benefits, including:

• Healthcare Coverage
• Paid Time Off/Time Away
• Company-Matched 401K
• Employee Assistance Plan
• Continuing Education
• Wellness Perks
• Dog-Friendly Office
• Monthly Employee Engagement Events

AWARDS AND RECOGNITION

JOIN OUR GROWING COMPANY
Parcel Pending takes a special approach to package management. We are a service-oriented company obsessed with the experiences our customers have and the effects our products have on their lives. We are dedicated to providing the highest quality products and services, but our passion is for delivering the best experience possible.
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