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Find out why residents’ most important amenity is secure package storage

78% of residents prefer receiving packages via lockers

In a recent NRBI survey, residents cite security, accessibility, and speed as their top reasons for ranking lockers so highly. When selecting an amenity, property managers must look both at the financial ROI and the more subjective “return on happiness” factor.

Budget time? Parcel Pending Lockers Deliver MORE

Find out how key amenities – the  ones residents use and value the most – can make your property the top choice for prospects and see why Parcel Pending has 97% customer satisfaction with residents.

Parcel Pending advantages include:

MORE Convenience – easy registration and 24/7 availability for residents
MORE Efficiency – self-service amenity saves time and maximizes space
MORE Use Cases – enables single-use access for tours, service providers concierge, etc.
MORE Deliveries- auto registration for 100% deliverability for all residents
MORE Insights – access to real-time analytics on locker status and usage

Check out our eBook on why Parcel Pending smart lockers are a budget must for both staff and residents.

Exterior view of multifamily residential building

Secure Package Lockers top list of 5 Key Consumer Preferences

The National Apartment Association’s recent report, “5 Key Consumer Preferences of Renters”, shared that residents rank secure package receiving options as their most important amenity.

“It’s no surprise given the explosion in the popularity of online shopping, young singles, couples and roommates younger than 55 rank secure package receiving options as their number one amenity,” NAA reports. The need for safe, reliable, package reception is one of 5 key findings from RCLCO Real Estate Consulting’s “2023 Renter Consumer Preference Survey Report.”1

Amenities like parcel lockers are now required, not desired. Talk to one of our package experts today to increase resident satisfaction and add value to your property.

1https://www.naahq.org/5-key-consumer-preferences-renters

Budget for the amenity
that gets you renewals

0%

of residents use parcel lockers weekly to receive packages

0%

of residents receive 1-3 packages per week

0%

of residents prefer receiving packages in lockers

0%

strongly agree that getting packages when they expect them is essential

0%

strongly agree secure package storage is important

*Results from a 2023 National Business Research Institute resident survey

Subscription Pricing Plan Solves Budget and Package Management Challenges

  • Get lockers now, when they’re needed
  • Add a “must have” amenity at a reasonable, predictable rate
  • Increase your property’s value and NOI
  • Ensure coverage for all locker-related expenses

MORE Resources

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Talk to a package expert today.

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