January 18, 2024

The Role of PUDO in Modern Retail

Why it is growing in popularity, and how retailers can benefit from automated parcel management systems.

As the digital revolution turned retail on its head in the early 2010s and e-commerce became more than the side hustle it began as, a gap in parcel fulfilment emerged. Home delivery was deemed the most convenient form of fulfilment, however as parcel volumes increased so did the number of missed deliveries, lost and stolen parcels and demand for a more sustainable alternative.

PUDO, or Pick-Up Drop-Off locations have since grown in popularity as an out-of-home delivery alternative, providing customers with convenient, secure parcel delivery and retailers with additional revenue, greater footfall and streamlined operations in-store. And by automating PUDO services, retailers can supercharge the benefits.

Download the report to learn more about the opportunities and challenges of providing parcel services in-store and how automated parcel management systems can better benefit retailers.


To learn more about the opportunities and challenges of PUDO for retailers, submit your details below to download the guide.