June 2, 2026

Brand New 2026 Report: The New Parcel Economy

Three years on from our last consumer report, parcel volumes continue to rise, now outperforming even pandemic-era levels, highlighting a lasting shift in consumer behaviour.

To understand what’s driving this change, we surveyed consumers to uncover how they send and receive parcels today and whether current delivery solutions are keeping up with their needs and expectations.

This report explores:

The key trends shaping the parcel economy
The challenges consumers face when sending and receiving parcels
The growing demand for more convenient, flexible solutions

Whether you’re an industry professional, a business exploring locker solutions, or simply someone who sends or receives parcels, this report provides actionable insights into how the market is evolving and what comes next.

Get instant access to the full report:

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