Press Release

Parcel Pending Unveils New Fresh Locker

Fresh Lockers keep perishable items fresh even during harsh weather conditions
IRVINE, CA—(February 5, 2019) – Parcel Pending, the nation’s leading provider of innovative package management solutions, unveiled its new indoor and outdoor Fresh Lockers at National Retail Federation (NRF), the world’s largest retail conference and expo, last month. Set at an optimal temperature of 68 to 75-degrees, Fresh Lockers are specifically designed to keep groceries and other temperature-sensitive items fresh by protecting them against heat. In addition to a demo of its new Fresh Lockers, Parcel Pending also shared its Refrigerated/Freezer Lockers at NRF.
Online grocery shopping has been gaining in widespread popularity. In fact, 71 percent of U.S. shoppers have used click-and-collect within the past 12 months. Additionally, online grocery spending is projected to reach $100 billion by 2023. That’s the equivalent of every U.S. household spending $850 online for food and beverages annually. As convenience becomes more important in the competitive retail landscape, click-and-collect is emerging as the major fulfillment model for perishable goods. Parcel Pending provides retailers with solutions to these emerging consumer trends via their new Fresh and Refrigerated/Freezer Lockers for temperature-sensitive orders.
“Grocery retailers are looking for fast and effective ways to streamline their click-and-collect process, and Parcel Pending is answering the call for innovative solutions with our new Fresh Lockers,” stated Lori A. Torres, CEO of Parcel Pending. “What’s great about our Fresh Lockers is that they prevent temperature-sensitive items like bananas, medications, flowers, chocolates and more from becoming spoiled even when facing harsh weather conditions like the blazing Arizona temperatures or powerful humidity of Florida.”
With the Refrigerated/Freezer Lockers, retailers can set the entire locker tower to the ideal temperature for perishable goods, and they will safely keep the items fresh until the customer retrieves them. By allowing retailers to adjust the settings to a refrigerator or freezer-like temperature, the lockers make it quick, easy and convenient for customers to get goods like milk, eggs and wine in the freshest state possible.
“From fresh meat to ice cream, our Refrigerated/Freezer Lockers prevent even the most perishable of online orders from spoiling,” continued Torres. “Hands-down, our new Fresh and Refrigerated/Freezer Lockers give grocery retailers the upper hand when it comes to delivering an enhanced click-and-collect customer experience, and we’re confident that this will ultimately help boost their revenue.”
The way the Fresh Lockers and Refrigerated/Freezer lockers work is simple. Once an online retail order is fulfilled, the items are placed into one of the Parcel Pending lockers located at the retail store. Customers are then instantly notified by text or email and provided with a unique code. They can then quickly and easily pick up their order at their convenience by going to the retail store and simply typing or scanning their personal code into the locker. Customers can rest assured that their products are fresh, and associates can focus on other in-store responsibilities and taking care of in-store customers.
To learn more, visit
About Parcel Pending
Parcel Pending is the leading provider of package management solutions to simplify and secure parcel deliveries. Parcel Pending combines 100% Always-On Customer Service, electronic lockers and mobile applications to improve the customer experience, while reducing operating costs. Parcel Pending markets to multi-family communities, commercial office buildings, retailers and universities throughout North America. More information is available by calling 855-316-4756 or at