Simpson Property Group® Residents Will Now Have Secure, 24/7 Access to Their Packages
IRVINE, CA—(February 15, 2018) – Parcel Pending, the nation’s leading provider of innovative package management solutions with 100% Always-On Customer Service®, continues its impressive growth with a new deal inked with Simpson Property Group, a Denver-based fully integrated real estate firm that builds and operates a national portfolio of high-quality residential communities. Simpson Housing® LLLP will add Parcel Pending’s electronic lockers to select communities nationwide this year.
“We pride ourselves on offering residents the highest-quality apartment communities and this includes equipping them with the most technologically advanced amenities, which is why we are excited to add Parcel Pending’s electronic lockers to our communities,” stated Christina Steeg, senior vice president of marketing & training at Simpson Property Group. “These lockers are just another example of how we constantly strive to provide quality services by trusted vendor partners to our residents. It is our pleasure to utilize Parcel Pending and provide residents with secure and convenient, 24/7 access to their packages.”
Online shopping has skyrocketed and apartment buildings across the nation are overrun with packages. In fact, according to a survey by UPS analytics, 51 percent of all purchases are conducted online. Additionally, according to Pew Research, eight out of every 10 Americans are now shopping online and 62 percent are purchasing online every week. By 2025, at least 25 percent of online purchases will be same-day/instant deliveries.
With online shopping growing in popularity, apartment community owners and managers like Simpson Housing® LLLP are turning to Parcel Pending as an efficient solution to manage the growing influx of package deliveries. Parcel Pending simplifies package delivery and retrieval for residents and community managers alike. When a package arrives, the courier places it into a safe and secure Parcel Pending smart locker. Residents are notified – by text and/or email – and provided a unique passcode for the locker that they can access privately at any time.
“We’ve been growing substantially over the last five years and are thrilled to add the esteemed Simpson Housing® LLLP to our client roster,” said Lori Torres, CEO of Parcel Pending. “Like Parcel Pending, they aim to create an exceptional customer experience and we look forward to serving as their package management solution and creating a seamless package retrieval experience for their residents.”
Parcel Pending was founded in 2013 by Lori A. Torres, a property management industry veteran with more than 25 years of experience in the multifamily housing industry. As online shopping – and the subsequent package deliveries – began to increase, Torres witnessed firsthand how residents were battling package theft while apartment managers wrestled with a daily surplus of packages. This need drove Torres to start Parcel Pending to help consumers fight ‘porch pirates’, as well as alleviate community managers of the headaches associated with traditional package delivery, sorting and managing.
Parcel Pending is the global package management industry leader with 120 employees and customers across North America. Parcel Pending’s package lockers enable property owners and managers to increase responsiveness to residents, provide better service, gain competitive advantage and concurrently reduce operating costs.
For more information on Parcel Pending, please visit www.parcelpending.com.
About Parcel Pending
Parcel Pending is a leading provider of package management solutions to simplify and secure parcel deliveries. Parcel Pending combines 100% Always-On Customer Service, electronic lockers and mobile applications to improve the customer experience, while reducing operating costs. Parcel Pending markets to multi-family communities, commercial office buildings, retailers and universities throughout North America. More information is available by calling 855-316-4756 or at www.parcelpending.com.
About Simpson Housing
Simpson Housing® LLLP is a national, fully-integrated real estate development and portfolio management firm. Primarily focused on the multifamily market, Simpson builds and operates high-quality, residential communities throughout the United States. As one of the largest privately held residential developers and managers in the nation, it is organized to deliver a comprehensive range of real estate services – including development, property management, construction, acquisition, marketing and financing. Simpson Property Group® is a wholly owned subsidiary of Simpson Housing® providing services in multifamily and commercial property management.