3-TIME WINNER OF BEST PLACES TO WORK
OUR MISSION
TO PROVIDE THE MOST TRUSTED AND PERSONALIZED EXPERIENCE GOODS DELIVERY, ACCESS, AND MANAGEMENT.
BEFORE WE MANAGED PACKAGES,
WE MANAGED PROPERTIES
Before we were in the package management business, we were in the property management business. While managing 44,000 apartments, our Founder and CEO, Lori Torres, noticed that property management staff often spent more time accepting, sorting and delivering packages than signing new leases or helping residents.
She knew there had to be a better solution to the package management problem. And so, in 2013, she founded Parcel Pending with a simple goal in mind: make package delivery easy and intuitive for property managers, couriers, and residents.
WHERE WE ARE NOW
Parcel Pending is the leading provider of package management solutions for residential, commercial, retail, and university properties in the United States and Canada. We deliver over 2 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.
In 2019, Parcel Pending was acquired by Quadient (formerly Neopost), the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.
OUR LEADERS
JOIN OUR GROWING COMPANY
We’ve seen some serious growth over the last year, and we’re just getting started. Join our growing, Irvine-based team to help make special delivery a reality for over 1.6 million Parcel Pending customers.
OUR BLOG
Lowe’s Leverages Innovative Technology to Launch Contactless Pickup Lockers Nationwide
This press release was originally published by Lowe's. Additional [...]
University of Washington’s Urban Freight Lab, Parcel Pending by Quadient, and REEF Offer Free, Safe, Accessible, Contact-free Package Pick-Up Solution in Belltown
U.S. Department of Energy-funded, Three-year Research Project Will Examine Impacts [...]
Multifamily Communities Should Expect Holiday-Level Package Volume Throughout 2020 Per Parcel Pending
Parcel Pending’s Smart Package Lockers Meet Residents’ Growing Demand for [...]
Parcel Pending Introduces Locker Lite: New Locker Solution Designed to Address Package Management Needs of Small Communities
Locker Lite is an affordable solution for smaller properties looking [...]
Parcel Pending Adds Three New RSDs to Fast-growing Team to Address Increased Demand for its Multifamily Locker Solutions
Parcel Pending has added three new Regional Sales Directors to [...]
Parcel Pending Showcases Multifamily Locker Solutions at NMHC’s 2019 OPTECH Conference
Visit booth #255 to learn how Parcel Pending’s multifamily locker [...]