AT PARCEL PENDING, WE BELIEVE THAT
What stands behind your lockers is just as important as what goes into your lockers.
Parcel Pending was built from the beginning to bring simple and easy solutions to the chaotic process of parcel management. We do it with engineers who provide dependable products, write amazing code and develop API integrations that guarantee our lockers are ready to work every day and in any environment. We do it with our 24/7 in-house customer service and account success teams, which instill a sense of well-being for all our customers, couriers and users at any time of the day. We do it with our sales and support teams who take the time to listen and learn about your business and partner with you to find solutions that address your unique needs.
Our lockers provide package management solutions to multifamily communities, commercial buildings, retailers, and universities throughout North America.
We are recognized as one of the top workplaces based in Southern California, and our team is committed to building relationships and making sure that our clients are as happy as we are, and we are very happy.
Give us a call and let us work with you to deliver the ideal solution for your needs.
See Problem, Solve Problem.
It’s really that simple. Prior to founding Parcel Pending, CEO, Lori Torres managed 44,000 apartments across the West. Her staff was tied up managing the tsunami of packages that the growing trend of online shopping was causing, rather than writing new leases and helping clients. This was a huge problem and she knew there had to be a solution. And so Parcel Pending was born. Initiative, ideas, a great team of industry experts, and superior products all guided by creativity and a drive to build solutions for partners in multiple sectors. This is the mission and the culture here at Parcel Pending.
Join Our
Growing Company
Initiative, ideas, a great team of industry experts, and superior products all guided by creativity and a drive to build solutions for partners in multiple sectors. This is the mission and the culture here at Parcel Pending. We don’t have clients, we have partners. We don’t hire employees, we hire team members. If you’d like to join our team, let us know.
Our Blog
Enhancing the Holiday Retail Experience for Customers and Associates
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Unique Renovations to Boost Occupancy and Rent
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Adidas Taps Parcel Pending and Jam 3 to Execute Marketing Stunt at ComplexCon
Parcel Pending, in partnership with Jam 3, helped Adidas execute [...]
How Distributors Can Improve Customer Fulfillment
For distributors, improving the customer fulfillment experience is key as [...]
Renter Satisfaction is Increasing
National renter satisfaction is on the rise. According to Multifamily [...]
The Unintended Consequences of the Open Office
Many companies are switching from assigned cubicles or offices to [...]