SPECIAL. Delivery. Starts Here

Our Mission

We believe every package is special. That’s why our mission is to provide the most trusted and personalized experience in goods delivery, access, and management.

Global Network, Local Support

With over 14,000 placements globally and a significant presence at multifamily, retail, commercial, and university properties in the United States and Canada, Parcel Pending by Quadient is committed to remaining the global leader in parcel locker solutions.

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What Makes Parcel Pending SPECIAL

Parcel Pending by Quadient is the leading provider of package management solutions for residential, commercial, retail, and university properties. We deliver nearly 4 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.

In 2019, Parcel Pending was acquired by Quadient for $100 million, valued for our proven success and growth across the United States and Canada. With the strength of our combined power, reach, and offerings, we provide state-of-the-art solutions and world-class customer service, allowing our customers to offer a safer, more secure, and more accessible parcel delivery experience.

Delivering the World’s Most Meaningful Customer Experiences

Parcel Pending by Quadient is one of three solution lines within Quadient. A $1.2 billion company, Quadient is the global leader in parcel, mail, shipping, and communication automation solutions. Quadient’s mission is to help companies build powerful connections with their customers. Because connections matter.

With a direct presence in 29 countries and services sold in 90 countries, Quadient helps deliver exceptional experiences by focusing on three key solutions:

Intelligent Communication Automation
Smart Parcel Lockers
Smart Mail & Shipping

Our Leaders

Daniel Malouf

Chief Solutions Officer, Parcel Locker Solutions

Gerry Casey

Senior Vice President, Sales

Mike Williams

Senior Vice President, Multifamily Sales

Keith Long

Senior Vice President, Multifamily Sales

Kate Reidel

Senior Vice President, Business Development

Rob Zinsky

National Director, Higher Education

Colleen Lambros

Chief Marketing Officer

Taylor Lindahl

Vice President, Operations

Perks of Working With Us

Healthcare Coverage
Paid Time Off/Time Away
Company-Matched 401k
Employee Assistance Plan
Continuing Education
Wellness Perks
Remote Work Opportunities
Regular Employee Engagement Events

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A SPECIAL Place to Work.

At Parcel Pending by Quadient, the most exciting part of our business is our people. As a 4-time winner of Best Places to Work, we pride ourselves on creating an EPIC work environment so we can deliver great service, top-quality products, and the most innovative technology on the market for our customers.

2021 Best Places to Work in Multifamily

Top Workplaces 2020

Top Workplaces 2018

Top Workplaces 2017

Top Workplaces 2016

2017 EY Entrepreneurial Winning Women