3-TIME WINNER OF BEST PLACES TO WORK
OUR MISSION
TO PROVIDE THE MOST TRUSTED AND PERSONALIZED EXPERIENCE IN GOODS DELIVERY, ACCESS, AND MANAGEMENT.
BEFORE WE MANAGED PACKAGES,
WE MANAGED PROPERTIES
Before we were in the package management business, we were in the property management business. While managing 44,000 apartments, our Founder and CEO, Lori Torres, noticed that property management staff often spent more time accepting, sorting and delivering packages than signing new leases or helping residents.
She knew there had to be a better solution to the package management problem. And so, in 2013, she founded Parcel Pending with a simple goal in mind: make package delivery easy and intuitive for property managers, couriers, and residents.
WHERE WE ARE NOW
Parcel Pending is the leading provider of package management solutions for residential, commercial, retail, and university properties in the United States and Canada. We deliver over 2 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.
In 2019, Parcel Pending was acquired by Quadient (formerly Neopost), the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.
OUR LEADERS
JOIN OUR GROWING COMPANY
We’ve seen some serious growth over the last year, and we’re just getting started. Join our growing, Irvine-based team to help make special delivery a reality for over 1.6 million Parcel Pending customers.
OUR BLOG
Parcel Pending by Quadient’s Package Room System Helps Multifamily Communities Provide Safe, Secure Package Pick-up for Residents 24/7
IRVINE, Calif. (June 02, 2021) – Parcel Pending by Quadient, [...]
Parcel Pending by Quadient Introduces Campus Hub™ Solution
Contactless and scalable smart locker and tracking software platform allows [...]
Parcel Pending by Quadient Unveils Enhanced Features for its Outdoor Locker Solutions
Featuring superior durability, improved weather and UV-resistance and integrated temperature [...]
Ohio University Delivers Improved Campus Safety During COVID-19 Pandemic with the Installation of Parcel Pending by Quadient’s Smart Locker Systems
Irvine, Calif. (April 14, 2021) – Parcel Pending by Quadient [...]
Parcel Pending by Quadient to Host Retail Trends Virtual Forum on April 15
Global retail and supply chain experts will discuss COVID-19’s impact [...]
Lowe’s Canada launches pick-up locker service at select Lowe’s locations
This press release was originally published by Lowe’s Canada. Boucherville, [...]