About Parcel Pending - Package Management Solutions

Our Mission

We believe every package is special. That’s why our mission is to provide the most trusted and personalized experience in goods delivery, access, and management.

Global Network, Local Support

With over 14,000 placements globally and a significant presence at multifamily, retail, commercial, and university properties in the United States and Canada, Parcel Pending by Quadient is committed to remaining the global leader in parcel locker solutions.

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What Makes Parcel Pending SPECIAL

Parcel Pending by Quadient is the leading provider of package management solutions for residential, commercial, retail, and university properties. We deliver nearly 4 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.

In 2019, Parcel Pending was acquired by Quadient for $100 million, valued for our proven success and growth across the United States and Canada. With the strength of our combined power, reach, and offerings, we provide state-of-the-art solutions and world-class customer service, allowing our customers to offer a safer, more secure, and more accessible parcel delivery experience.

Delivering the World’s Most Meaningful Customer Experiences

Parcel Pending by Quadient is one of three solution lines within Quadient. A $1.2 billion company, Quadient is the global leader in parcel, mail, shipping, and communication automation solutions. Quadient’s mission is to help companies build powerful connections with their customers. Because connections matter.

With a direct presence in 29 countries and services sold in 90 countries, Quadient helps deliver exceptional experiences by focusing on three key solutions:

Intelligent Communication Automation

Smart Parcel Lockers

Smart Mail & Shipping

Our Leaders

Daniel Malouf

Chief Solutions Officer, Parcel Locker Solutions

Gerry Casey

Executive Vice President, Sales & Operations

Mike Williams

Senior Vice President, Customer Experience

Kevin Cleveland

Senior Vice President, Multifamily Sales

Kate Reidel

Senior Vice President, Business Development

David Janes

North American Channel Manager, Parcel Locker Solutions

Rob Zinsky

National Director, Higher Education

Colleen Lambros

Chief Marketing Officer

Taylor Lindahl

Vice President, Operations

Perks of Working With Us

Healthcare Coverage

Paid Time Off/Time Away

Company-Matched 401k

Employee Assistance Plan

Continuing Education

Wellness Perks

Remote Work Opportunities

Regular Employee Engagement Events

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A SPECIAL Place to Work.

At Parcel Pending by Quadient, the most exciting part of our business is our people. As a 4-time winner of Best Places to Work, we pride ourselves on creating an EPIC work environment so we can deliver great service, top-quality products, and the most innovative technology on the market for our customers.