Parcel Pandemonium: Managing the Challenges of Growing E-Commerce
Consumers are increasingly embracing the convenience, more comprehensive product selection, and competitive pricing offered by online shopping. As a result, the growth of this digital marketplace has reached unprecedented heights, leading to an astonishing surge in parcel deliveries and returns.
In this comprehensive eBook, we dive into the retail and delivery landscape, drawing insights from our consumer research and trusted third-party studies. Within this eBook, we look at consumers’ perspectives and preferences regarding delivery and returns, explore alternative options, assess their demands for sustainability, and shed light on the factors driving their decision-making process.
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