Our Company

Parcel Pending is a leading provider of package management solutions to simplify and secure the parcel delivery business. Parcel Pending combines 100% Always-On Customer Service®, smart lockers and mobile applications, to improve the customer experience, while reducing operating costs. Parcel Pending markets to multifamily communities, commercial buildings, retailers and universities throughout North America. Click here to see current openings.


Executive Team

Parcel Pending is built by a team of problem-solving industry experts focused on one thing, making lives easier by delivering service unlike the rest. As the leading package management company with extensive real estate experience, we understand the diverse needs of owners, property managers and residents. We realize that solving a challenge requires creative thinking. We’re able to do things differently and more efficiently.  We’re about more than just delivering a package management service, because first and foremost, we aim to deliver a people-centric solution one package at a time.

Lori Torres

Founder & CEO

Brad Farmer

Chief Operations Officer

Val Lyon

Chief Financial Officer

Keith Long

Vice President of Sales

Matt Haynes

Vice President of Sales

Michel Beaussart

Vice President of Engineering

Michael Williams

Director of Sales

Sean Parry

Marketing