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Every industry has its unique set of needs and challenges. Let us help you find the best fit for your package management needs.
Installations Worldwide
Packages Delivered
Users Served
The World's Smartest Locker
Our industry-leading technology eliminates your package problems. At Parcel Pending, our goal is to provide our customers with the most secure package management solution on the market.


Why Choose a Smart Locker?
Package management issues have been exacerbated by the pandemic and a sudden boom in online shopping. Multifamily communities, higher education institutions, and corporate campuses are dealing with holiday-like package volume year-round; retailers are overwhelmed by a surge in BOPIS orders. Parcel Pending by Quadient smart lockers are designed to help businesses of varying shapes and sizes maximize their space while providing a safe, secure, and contactless pick-up option. In fact, smart lockers can help:
Secure users’ packages and other important deliveries
Ensure 24/7 package accessibility for all users
Provide contact-free, self-service pick-up of online orders and other goods
Relieve the burden of package management with a customizable, easy-to-use solution
Why Parcel Pending?
A leader in parcel locker solutions – paving the way in the industry.
Courier-trusted, our systems process nearly 4 million packages monthly from all major global couriers.
Provider of the best parcel delivery management experience, for your on-site staff and residents with a 24/7 call center.
Our industry-leading open API solution allows for seamless integrations with your software and delivery processes.
Multiple locker types and sizes to support each property’s unique needs and aesthetics; custom wraps available
Our methodology is definable, intuitive, and repeatable, which ensures a high degree of user satisfaction and delivery efficiency.

SPECIAL Moments Created With Parcel Pending
SPECIAL Stories
Over 4 Million Users Served
TestimonialsResident
What I love most about using a Parcel Pending smart locker is the convenience. Everything is in one place, and you get a friendly reminder if you haven’t picked up your packages – which is so helpful with my work schedule.
Resident
If I had a word to describe Parcel Pending, it would be life-saving. Why? Because it’s quick, convenient, and the customer service has been amazing.
Student
Pick-up [with the lockers] was so easy and much faster than a regular delivery!
Resident
Not only are these lockers great in general but the support level from Parcel Pending is outstanding. […] I’m very glad we have these as they offer great security and are temperature-controlled.
Customer
The automated locker is AMAZING! Fastest, easiest way I’ve ever done pick-up – and I do a lot.
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