Parcel Pending designs package management solutions that ensure the simple and secure delivery and retrieval of packages and online orders. We are your partner in engineering solutions for multifamily communities, retailers, corporate campuses, universities and other properties where package flow is becoming a tsunami. Our innovative BOPIL™ (Buy Online Pick-up in Locker™) solutions for retail improves efficiencies and increases revenue. Call us, and together we’ll create the perfect solution for your business.
Choose Your Solution.
With several different combinations, we have just what you need for package management.
Meet the World’s
Smartest Lockers.
Our industry-leading technology eliminates your package problems.
Smart
Cool
Refrigerated lockers keep groceries, pharmaceuticals and temperature sensitive items cool
Convenient
Multi-sized lockers accept most sized packages and full ADA compliance support any user
Secure
Advanced
Customizable
Choice of color or custom wrap to match any aesthetic or branding
Fast
Barcode capture enables rapid package delivery
Courier Agnostic
Partners Love Us.
We don’t have clients, we have partners. Every business, whether multifamily, retail, or commercial, needs a unique solution. Parcel Pending is here to be your partner.
The Aspect by Cortland
See what Cortland did to deliver 2x higher resident satisfaction.
Acacia Capital
Discover why nearly 100% of Acacia Capital residents love our parcel lockers.
Cortland North Druid Hills
Find out what made residents 40% more likely to renew their lease at a Cortland property.
National Retailer
Learn how a Fortune 500 retailer decreased their average BOPIS checkout time to 25 seconds.
Look Who’s Talking.
See what everyone is saying about our products!
Using Parcel Pending has been a great experience. I would recommend it to anyone!
It’s awesome! It actually saves me time and I like knowing the deliveries are secure and not just left at the door.
Parcel Pending has restored at least 4 hours per day to my front desk associate… not to mention all the space we are now able to utilize in our office. Account Managers and Customer Service teams are exceptional.
Parcel Pending has definitely made life easier. So far it has been great having the lockers in our apartment building!
The lockers have changed our lives, we went from handing out 70 -100+ package a day, down to maybe 2-3 (oversized packages). The lockers work amazing, the residents have access to their packages 24 hours a day 7 days a week.
The lockers are great… We are so much more productive.
Awesome product in all regards. Never had any issues with the interface. Excellent and highly recommended product!!
Loved this! So easy and quick, they should be in all stores.
AT PARCEL PENDING, WE BELIEVE THAT
What stands behind your lockers is just as important as what goes into your lockers.
Parcel Pending was built from the beginning to bring simple and easy solutions to the chaotic process of parcel management. We do it with engineers who provide dependable products, write amazing code and develop API integrations that guarantee our lockers are ready to work every day and in any environment. We do it with our 24/7 in-house customer service and account success teams, which instill a sense of well-being for all our customers, couriers and users at any time of the day. We do it with our sales and support teams who take the time to listen and learn about your business and partner with you to find solutions that address your unique needs.
Our lockers provide package management solutions to multifamily communities, commercial buildings, retailers, and universities throughout North America.
We are recognized as one of the top workplaces based in Southern California, and our team is committed to building relationships and making sure that our clients are as happy as we are, and we are very happy.
Give us a call and let us work with you to deliver the ideal solution for your needs.
– Lori Torres, CEO Parcel Pending.
AT PARCEL PENDING, WE BELIEVE THAT
What stands behind your lockers is just as important as what goes into your lockers.
Parcel Pending was built from the beginning to bring simple and easy solutions to the chaotic process of parcel management. We do it with engineers who provide dependable products, write amazing code and develop API integrations that guarantee our lockers are ready to work every day and in any environment. We do it with our 24/7 in-house customer service and success teams, which instill a sense of well-being for all our customers, couriers and users at any time of the day. We do it with our sales and support teams who take the time to listen and learn about your business and partner with you to find solutions that address your unique needs.
Our lockers provide package management solutions to multifamily communities, commercial buildings, retailers, and universities throughout North America.
We are recognized as one of the top workplaces based in Southern California, and our team is committed to building relationships and making sure that our clients are as happy as we are, and we are very happy.
Give us a call and let us work with you to deliver the ideal solution for your needs.
– Lori Torres, CEO Parcel Pending.
Latest News
Enhancing the Holiday Retail Experience for Customers and Associates
It’s that time of year again. The holidays are a time for retailers to put their best foot forward by [...]
Unique Renovations to Boost Occupancy and Rent
In today’s competitive market, Property Managers of older buildings are always looking for new ways to help boost their occupancy [...]
Adidas Taps Parcel Pending and Jam 3 to Execute Marketing Stunt at ComplexCon
Parcel Pending, in partnership with Jam 3, helped Adidas execute a buzz-worthy marketing stunt at ComplexCon, a popular music festival [...]
How Distributors Can Improve Customer Fulfillment
For distributors, improving the customer fulfillment experience is key as most will call centers spend very little time advising customers. [...]
Renter Satisfaction is Increasing
National renter satisfaction is on the rise. According to Multifamily Executive, after the remarkable jump in resident renewal intent at [...]
The Unintended Consequences of the Open Office
Many companies are switching from assigned cubicles or offices to open seating. This allows companies to house more employees in [...]