5 Reasons You Need To Register Your Parcel Pending Account

Congratulations! You’ve just moved to a community with Parcel Pending smart lockers. Fellow residents and Parcel Pending users love the ease, convenience, and 24/7 package access that our smart lockers provide, making them the top-ranked method for receiving deliveries at apartment communities.

To take advantage of this special service at your community, you first need to register for Parcel Pending.

Why Should I Register for Parcel Pending?

  1. By registering for Parcel Pending, you’ll receive these five key benefits:
  2. Real-time delivery notifications
  3. A dedicated resident support team available 24/7/365 to answer your questions and help solve any problems
  4. On-demand access to your packages
  5. Package peace-of-mind, knowing your deliveries are stored safely and securely until you’re able to retrieve them
  6. Access to Parcel Pending’s online portal, where you can:
    1. Set up “Vacation Mode” and ensure packages are secure while you’re out of town,
    2. Change ADA and other accessibility preferences,
    3. Add occupants (like roommates) to your account,
    4. And more!

It’s important you register with Parcel Pending as soon as possible to ensure your deliveries aren’t disrupted. Some apartment communities do not allow you to receive packages if you’re not registered for Parcel Pending – and may even return them to the local delivery hub or the sender.

How to Register with Parcel Pending

Ready to start receiving deliveries with Parcel Pending? Check your email for a message from Parcel Pending with a link to complete your registration. If you do not see a message in your inbox, be sure to check your spam or promotions folders.

Once you’ve completed your registration, you’ll be instantly notified by email, text, and/or our easy-to-use (and free!) mobile app the moment a package is delivered.

If you did not receive an email, you can try registering at myparcelpending.com by searching for your property and then completing your registration. And, if you’re unable to register using either of these methods, please reach out to Parcel Pending at 1-855-316-4756 for assistance.