THE KEY TO RESIDENT SATISFACTION: APARTMENT PACKAGE LOCKERS
Parcel Pending has a proven track record of improving resident satisfaction with our apartment package lockers. According to a survey conducted by one of our customers, Cortland Partners, 82% of residents said they were very satisfied with their community following the locker installation. This is a 160% increase from the 31% of residents that expressed satisfaction prior to the locker installation. Additionally, 40% of residents were more likely to renew their contracts because of the Parcel Pending apartment package lockers.Read more
Parcel Pending is determined to improve resident satisfaction among multifamily, condo and apartment communities. Residents can rest assured that packages will not be lost or stolen after or during delivery. Temperature-sensitive and perishable deliveries including food, flowers, grocery, and medications can remain fresh with the Parcel Pending refrigerated parcel lockers. Property managers can also have peace of mind that their residents are receiving their deliveries—without extra work from property staff.
With Parcel Pending, the delivery process is simple. Residents are alerted to package deliveries by text or email immediately after delivery. They can manage packages, seamlessly retrieve deliveries, and change account information using Parcel Pending’s mobile app. Residents can also pick up their parcels at their convenience—any time of the day or night. If they need to pick up paperwork or apartment keys outside a property’s normal business hours, office staff can safely store these items in our lockers so they can be retrieved at the resident’s convenience.
Residents love Parcel Pending’s apartment package lockers because they improve the convenience, safety, and simplicity of package delivery.