National renter satisfaction is on the rise.
According to Multifamily Executive, after the remarkable jump in resident renewal intent at the beginning of the year, renewal intentions stayed steady this past quarter, with scores still strong at a four-year high.
To maintain this high level of renter satisfaction, many multi-family properties are looking to make major improvements to their apartment and community features. This includes updates to kitchen appliances, paint and wall treatments and parking availability.
Additionally, multi-family communities are investing in premium amenities like parcel lockers to boost renter satisfaction.
Parcel lockers help to elevate renter satisfaction by making it quick and easy for tenants to retrieve their packages and online orders during a time that works for their schedules. These lockers save tenants valuable time and add convenience to their daily apartment living.
Nowadays, renters demand and expect their apartments to offer tech savvy solutions like parcel lockers to help make their lives easier. Online shopping continues to skyrocket and renters want their online ordering and delivery process to be seamless at their apartment. They don’t want to worry about porch pirates, missed deliveries or having to rush home to get to the property management office to retrieve their package. Instead, they want sophisticated amenities like parcel lockers to add a premium experience to their routine.
Parcel lockers are just one new way multi-family properties are helping to maintain a high level of renter satisfaction.
How will you boost your renter satisfaction? Comment below.