PACKAGES IN MULTIFAMILY,
A GROWING PROBLEM
A GROWING PROBLEM
Package growth is expected to reach over 16 billion in 2020.
Parcel Pending lockers can accommodate 67% of your residents’ most desired amenities including grocery, food and online order deliveries.
Property managers are being asked to do more with less.
With fewer staff and resources on-site, Parcel Pending lockers provide an easy, secure, contact-free way to manage the overwhelming influx of daily deliveries.
Before we managed packages, we managed properties.
Our team is made up of talented professionals who specialize in the multifamily industry. From operations to marketing and sales, we understand your needs and everyday challenges.
REDUCE OPERATIONAL COSTS:
- Eliminate up to 24 hours of time wasted each week handling and sorting packages1
- Reduce package support liability with our U.S.-based 24/7, 100% Always-On Customer Service®
- Save staff time delivering packages to residents
INCREASE RESIDENT SATISFACTION:
- Make retrieval of packages quick, convenient and available 24/7
- Boost resident satisfaction with our simple, easy to use package delivery solutions
- Drive increased resident renewals by 40%2
“THE LOCKERS HAVE CHANGED OUR LIVES, WE WENT FROM HANDING OUT 70 -100+ PACKAGES A DAY, DOWN TO MAYBE 2-3 (OVERSIZED PACKAGES). THE LOCKERS WORK AMAZING, THE RESIDENTS HAVE ACCESS TO THEIR PACKAGES 24 HOURS A DAY 7 DAYS A WEEK.”
— Wanda A. Basil, Manager
PROVIDE CUSTOMIZABLE SOLUTIONS:
- Accommodate more deliveries with the widest selection of locker configurations, including refrigerated lockers.
- Customize colors and wraps to match any property branding or aesthetic
- Integrate our open API directly with your existing property management system
1Based on an average of 60 packages per day, 6 days per week, at 1 hour per 15 packages
2Survey results gathered from case studies conducted with residents of Cortland Partners properties
EVERY PACKAGE IS AS SPECIAL AS THE RESIDENT RECEIVING IT
Whether it contains new shoes, homemade cookies, or a new tablet, every package delivered to your property is special, because it belongs to one of your residents.
Residents will love easy package pickup and you’ll appreciate being able to focus on property management, not package management. From planning, to implementation, to ongoing support, we partner with you to ensure your smart lockers provide a special experience for you and your residents. Let us take care of package management so you can get back to property management
“PARCEL PENDING HAS RESTORED AT LEAST 4 HOURS PER DAY TO MY FRONT DESK ASSOCIATE … NOT TO MENTION ALL THE SPACE WE ARE NOW ABLE TO UTILIZE IN THE OFFICE. THE CUSTOMER SUCCESS AND CUSTOMER SERVICE TEAMS ARE EXCEPTIONAL!”
— Brittany Keleman, Community Manager,
ADVANCED ANALYTICS AT YOUR FINGERTIPS.
With our package lockers for multifamily communities, you’ll have access to analytics and dashboards that provide an instant summary of how your lockers are being utilized. Our lockers help to improve property efficiency while providing a secure, convenient amenity, making it the best delivery option for multifamily residents.