Welcome to the new web experience for Quadient's smart locker solutions

Smart Lockers for Distributors

Less waiting, MORE time on the job with 24/7 self-serve order pick-ups and returns 

A Solution for Secure, On-Demand Order Pick-Ups and Returns 

Parcel Pending’s locker solutions help distributors streamline operations and provide a great experience for customers:

  • Easy and secure order management: Orders are stored safely and securely for pick-up at customers’ convenience – even outside of store hours.
  • Staff efficiency: Parcel Pending lockers simplify the order fulfillment process by taking care of logging, retrieving, and distributing orders quickly and effectively with limited involvement from store staff.
  • Increased customer loyalty:  Smart locker pick-ups can increase customer satisfaction, as well as drive more customer loyalty and repeat purchases.
  • System integrations: Our software APIs integrate directly with existing systems to easily load and track orders, as well as notify recipients of delivery in real time.

Customer Testimonials

I have wasted so much time waiting for orders in a line or in parking lots, etc. and [order pickup using the lockers] was just so simple and effective. I don’t usually shop at big box stores, but you guys got it right.”

Customer, Lowes Home Improvement

Improved efficiency in pick up for both the customer and our staff

JB, Facilities Manager at Viking Electric Company