{"id":12603,"date":"2022-02-25T09:00:41","date_gmt":"2022-02-25T09:00:41","guid":{"rendered":"https:\/\/www.parcelpending.com\/?post_type=whitepapers&#038;p=12603"},"modified":"2024-11-18T13:06:32","modified_gmt":"2024-11-18T13:06:32","slug":"white-paper-the-four-factors-transforming-retail","status":"publish","type":"resources","link":"https:\/\/www.parcelpending.com\/en-us\/resources\/white-paper-the-four-factors-transforming-retail\/","title":{"rendered":"White Paper: The Four Factors Transforming Retail"},"content":{"rendered":"<div class=\"col-12 col-lg-8\">\n<div class=\"clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item\">\n<p>In the middle of 2021, there was a welcome lull in COVID activity. People began to plan their first holiday gatherings since 2019 and looked forward to shopping in stores again. But the respite was brief and a new variant of the virus appeared. Despite the uncertainty, eCommerce was thriving compared to the year before. People were learning to live with the pandemic, reclaiming their lives\u2014and shopping.<\/p>\n<p>In this complimentary white paper, we cover the major changes in retail over the last year, focusing on:<\/p>\n<ul>\n<li>Third-party delivery services within the retail industry<\/li>\n<li>How curbside pick-up has evolved since the start of the pandemic<\/li>\n<li>Why returns can make or break your customer experience<\/li>\n<li>How Buy Online, Pick-up in Locker (BOPIL<sup>\u00ae<\/sup>) can elevate your CX<\/li>\n<\/ul>\n<h3 style=\"text-align: center;\">Ready to learn more? Download your free copy of the white paper:<br \/>\n<\/h3>\n<\/div>\n<\/div>\n","protected":false},"author":5,"featured_media":12604,"template":"","resource_types":[238],"resource_industries":[279],"class_list":["post-12603","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_types-whitepapers","resource_industries-retail-en-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>White Paper: The Four Factors Transforming Retail - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Find out which four key factors are transforming the retail industry in 2022 in the latest white paper from Parcel Pending by Quadient.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/en-us\/resources\/white-paper-the-four-factors-transforming-retail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"White Paper: The Four Factors Transforming Retail - 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