{"id":9420,"date":"2020-12-05T08:01:45","date_gmt":"2020-12-05T16:01:45","guid":{"rendered":"https:\/\/www.parcelpending.com\/?p=9420"},"modified":"2023-12-20T12:18:28","modified_gmt":"2023-12-20T12:18:28","slug":"smart-parcel-delivery-in-2021","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-us\/blog\/smart-parcel-delivery-in-2021\/","title":{"rendered":"Smart Parcel Delivery in 2021"},"content":{"rendered":"

The onslaught of <\/span>package delivery<\/span> continues with month-over-month delivery volume up an astonishing 70% during the <\/span>COVID 19 pandemic<\/span>. The real news, however, for property managers is that <\/span>package<\/span> volume shows no signs of slowing down with ecommerce predictions<\/a> indicating that online shopping will comprise $7 trillion (or 25%) of global retail sales by 2024<\/span>1<\/sup><\/span>. With Super Saturday foot store traffic plunging over 39% vs. one year ago, e-commerce has filled the shopping void resulting in even more packages delivered to residents at your property<\/span>1<\/sup><\/span>!\u00a0<\/span><\/p>\n

\u00a0<\/span>With a \u201ccarpe diem\u201d mentality, installing a <\/span>smart parcel delivery locker<\/a><\/span> system positions your property to win new residents while successfully retaining current ones. After all, the \u201camenity wars\u201d are even more intense now, with multifamily property managers fighting to attract and retain residents who are looking for safe, digital solutions to meet their rapidly changing needs during this pandemic. A smart parcel box makes it easy for a courier or delivery company to deliver mail to residents. Plus, the sturdy steel lockers protect resident packages 24\/7, making it easy for residents to come pick up their deliveries at their convenience.\u00a0<\/span><\/p>\n

Six Benefits of Smart <\/b>Parcel<\/b> Lockers<\/b><\/h3>\n

Here are six benefits of <\/span>parcel delivery<\/span> lockers:<\/span><\/p>\n

    \n
  1. Lockers Create a Competitive Advantage<\/span><\/li>\n
  2. Lockers Increase Community Safety<\/span><\/li>\n
  3. Lockers Reduce Theft<\/span><\/li>\n
  4. Lockers Lower Labor\/Operational Costs<\/span><\/li>\n
  5. Lockers Boost Resident Loyalty & Satisfaction<\/span><\/li>\n
  6. Lockers Offer a Solid Return on Investment<\/span><\/li>\n<\/ol>\n

    Lockers as a Competitive Advantage<\/b><\/h2>\n

    Both property managers and residents recognize that shopping habits have permanently shifted: orders for groceries, supplies, and medicines require a safe and secure <\/span>parcel delivery<\/span> system. Given the meteoric rise in online ordering and same-day <\/span>delivery<\/span>, residents report that smart lockers are their number one requested amenity.<\/span><\/p>\n

    To ensure the <\/span>goods<\/span> arrive safely at the renters\u2019 unit, it\u2019s essential to have a reliable <\/span>package<\/span> tracking system. <\/span>Parcel<\/span> Pending has a chain<\/span>–<\/span>of<\/span>–<\/span>custody reporting function providing complete visibility into where residents\u2019 parcels are at all times. Our software also offers easy integration into existing property management software like RealPage, ResMan, Entrata, and more. Smart lockers can also automatically send residents reminder notices<\/span>,<\/span> saving staff time and lowering the rate of \u201cstale\u201d packages (packages that are not retrieved during the <\/span>pickup<\/span> window designated by the property).\u00a0<\/span><\/p>\n

    What does it mean when your order is in fulfillment<\/span><\/a>? The fulfillment process is the process of goods and materials being shipped from one location and, eventually, arriving at the smart locker.\u00a0<\/span><\/p>\n

    Smart Lockers are a Smart Move for Safety<\/b><\/h2>\n

    Smart lockers allow residents to retrieve packages without standing in line or too close together in the leasing office or community mailroom, thereby promoting social distancing. Moreover, with contactless entry, residents can pick up parcels without interacting with <\/span>delivery company<\/span> drivers, property staff, or even other residents. The <\/span>smart parcel locker<\/span> system sends recipients a unique <\/span>access<\/span> code and\/or a barcode via text (<\/span>SMS<\/span>) or email, allowing for easy and safe <\/span>package<\/span> pickup<\/span> without ever touching a keypad or signing a name to a paper tracking sheet.<\/span><\/p>\n

    Fighting Porch Pirates with Secure <\/b>Parcel Delivery<\/b><\/h2>\n

    You\u2019ve likely seen videos of porch pirates, now here are the startling facts: one in five Americans fell victim to <\/span>package<\/span> theft during quarantine, and 40% of those thefts were reported in apartment communities. Further, 1.7 million packages are lost or stolen every single day in the United States. Most importantly, however, is that smart lockers<\/a> virtually eliminate the \u201cdisappearing packages\u201d problem.<\/span><\/p>\n

    But you don\u2019t have to take our word for it. Trellis Fifth Avenue, an urban condominium property located in the Gaslamp Quarter in downtown San Diego, completely eliminated package theft at the property after installing a <\/span>Parcel<\/span> Pending <\/span>smart locker system<\/span>. You can read more about their experience with <\/span>Parcel<\/span> Pending <\/span>here<\/span><\/a>.<\/span><\/p>\n

    Increase Productivity and Lower Labor Costs with Smart <\/b>Package Management<\/b><\/h2>\n

    Tracking packages, signature validation, and resident notifications become tasks of the past with a <\/span>smart mailbox<\/span>. Experts estimate that property managers can shave up to 24 hours of package management labor off their staff\u2019s plate each week. Lockers also allow for secure transfer of leasing documents, keys, and other <\/span>access<\/span> credentials.<\/span><\/p>\n

    Smart Lockers with a <\/b>Mobile App<\/b> Boost Resident Loyalty<\/b><\/h2>\n

    With 38.7 million shoppers placing at least one online grocery order for <\/span>delivery<\/span> or <\/span>pickup<\/span> in November 2020, the demand for a secure, and refrigerator locker<\/a> is palpable<\/span>2<\/sup><\/span>. Residents expect their perishable <\/span>goods<\/span> to be stored safely and securely if they cannot receive deliveries safely at their unit. <\/span>Parcel<\/span> Pending can help communities offer a modern apartment complex<\/a> experience, with solutions like refrigerated lockers, which are an amenity that reduces liability while boosting safety and customer satisfaction. In fact, offering smart lockers can increase resident retention<\/a> by 40%!\u00a0<\/span><\/p>\n

    Some residents may wonder about <\/span>curbside meaning<\/span><\/a>, but a curbside option is typically best for brick-and-mortar stores rather than apartment complexes.\u00a0<\/span><\/p>\n

    Further, <\/span>Parcel<\/span> Pending\u2019s <\/span>mobile app<\/span> puts residents in control of their packages. Residents <\/span>can <\/span>sign up for the smartphone <\/span>app<\/span>, designate their address, select if they need a <\/span>locker<\/span> within disability accessibility height range, and complete the registration with their name, password, and PIN number. They are then automatically notified when they have a <\/span>parcel<\/span> pending, can see their <\/span>parcel delivery<\/span> history, and even set a vacation schedule so that packages are stored safely until their return \u2013 without accruing storage fees. In short, the <\/span>mobile app<\/span> makes residents happy.<\/span><\/p>\n

    Smart Lockers Offer a Positive Return on Investment<\/b><\/h2>\n

    At first glance, lockers might seem like a large, upfront investment. However, automated lockers add a much-needed convenience that works to convert prospective tenants into residents, lowering your vacancy rate.<\/span><\/p>\n

    Don\u2019t forget that <\/span>Parcel<\/span> Pending also offers many innovative pricing options including a \u201cno money down\u201d option<\/span>,<\/span> making it easy and affordable to install a package management system for apartments<\/a><\/span>\u00a0that meets your community\u2019s budgetary needs. Of course, lockers are also available in many colors and configurations to meet your aesthetic and <\/span>package management<\/span> needs as well.<\/span><\/p>\n

    \n

    The rental <\/span>market<\/span> might be uncertain in 2021. Meeting and exceeding renter expectations with smart lockers adds a key competitive advantage for properties looking to attract and retain residents in the current climate.<\/span><\/p>\n

    Adding amenities such as smart lockers can contribute to your property\u2019s long-term success.<\/span> Talk to a <\/span>Parcel<\/span> Pending representative today<\/span><\/a> for a complimentary assessment of how multifamily smart lockers can fit your space and unique <\/span>package management<\/span> needs.<\/span><\/p>\n

    Sources:<\/b><\/p>\n

      \n
    1. Bruell, Alexandra. The Wall Street Journal. <\/span>E-Commerce to Total a Quarter of Global Retail by 2024, GroupM Forecasts<\/span><\/i>. (2020, December 16). <\/span>https:\/\/www.wsj.com\/articles\/e-commerce-to-total-a-quarter-of-global-retail-by-2024-groupm-forecasts-11608116401<\/span><\/a>.<\/span><\/li>\n
    2. Kapner, Suzanne & Ziobrio, Paul. The Wall Street Journal. <\/span>U.S. Postal Service Struggles to Keep Up With Christmas Deliveries<\/span><\/i>. (2020, December 22). <\/span>https:\/\/www.wsj.com\/articles\/u-s-postal-service-struggles-to-keep-up-with-christmas-deliveries-11608647815<\/span><\/a>.<\/span><\/li>\n
    3. Evans, Katie. Digital Commerce 360. <\/span>Holidays and health concerns continue to drive online sales in December<\/span><\/i>. (2020, December 22). <\/span>https:\/\/www.digitalcommerce360.com\/article\/coronavirus-impact-online-retail\/<\/span><\/a>.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      The onslaught of package delivery continues with month-over-month delivery volume up an astonishing 70% during the COVID 19 pandemic. The real news, however, for property managers is that package volume shows no signs of slowing down with ecommerce predictions indicating that online shopping will comprise $7 trillion (or 25%) of global retail sales by 20241. […]<\/p>\n","protected":false},"author":3,"featured_media":9421,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41,9],"tags":[],"class_list":["post-9420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-multifamily","category-blog"],"acf":[],"yoast_head":"\nSmart Parcel Delivery in 2021| Parcel Pending<\/title>\n<meta name=\"description\" content=\"Smart parcel delivery is a new feature that residents love. 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