{"id":7957,"date":"2020-05-10T14:20:25","date_gmt":"2020-05-10T21:20:25","guid":{"rendered":"https:\/\/www.parcelpending.com\/?p=7957"},"modified":"2024-12-10T12:19:58","modified_gmt":"2024-12-10T12:19:58","slug":"how-intelligent-lockers-solutions-are-transforming-colleges","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-us\/blog\/how-intelligent-lockers-solutions-are-transforming-colleges\/","title":{"rendered":"How Intelligent Lockers Solutions are Transforming Colleges"},"content":{"rendered":"

Over the course of the past few years, colleges and universities across the country have experienced a major influx in daily student package deliveries. <\/span>A recent report from Parcel Pending by Quadient and Spaces 4 Learning<\/span><\/a> revealed that nearly half of universities receive at least 100 packages per day, and almost 20% of universities receive more than 500 packages per day<\/span>1<\/sup><\/span>.\u00a0<\/span><\/p>\n

As a result, many <\/span>campus<\/span> mail<\/span> services centers are often overflowing with student packages, and <\/span>staff<\/span> wind up spending countless hours accepting, signing for, sorting, and routing packages and other deliveries for students. In fact, the same survey revealed that nearly half of universities believe <\/span>mailroom<\/span> space\/storage is their biggest challenge right now.<\/span><\/p>\n

The good news for higher education institutions? There is a smart <\/span>technology<\/span> solution available to help solve the <\/span>package<\/span> problem. It\u2019s called an <\/span>electronic locker system<\/span>. Here are a few of the key <\/span>smart indoor or outdoor parcel locker <\/a><\/span>features and how they can transform your college or university\u2019s <\/span>mail<\/span> services operations and improve your student housing management<\/a>.<\/span><\/p>\n

How <\/b>Intelligent Lockers<\/b> Work for Colleges & Universities<\/b><\/h2>\n

A <\/span>smart locker system<\/span> is specifically designed to streamline the process of on-<\/span>campus<\/span> mail<\/span> delivery<\/span> and <\/span>package management<\/span> by assuming all <\/span>customer<\/span>-facing responsibilities for <\/span>mail<\/span> and <\/span>package delivery<\/span>, notification, and retrieval. Here\u2019s how the <\/span>delivery<\/span> process works:<\/span><\/p>\n

    \n
  1. Incoming packages arrive via courier at a central receiving area on-<\/span>campus<\/span>.<\/span><\/li>\n
  2. Mail<\/span> operations <\/span>staff<\/span> sort and code the packages for electronic lockers according to their final on-<\/span>campus<\/span> destination.<\/span><\/li>\n
  3. An employee <\/span>delivers the packages to the appropriate locations on-<\/span>campus<\/span> and places them into a secure storage <\/span>locker<\/span>.<\/span><\/li>\n
  4. The student receives a <\/span>delivery notification<\/span> via text, email, or app with a passcode they can use to <\/span>access<\/span> the <\/span>package<\/span>(s), enabling them to retrieve their <\/span>delivery<\/span> privately and safely at any time.\u00a0<\/span><\/li>\n
  5. The student arrives at the <\/span>locker bank<\/span> (at their convenience) and enters their unique <\/span>access<\/span> code on their phone or at the locker kiosk, opening the <\/span>locker<\/span> and allowing them to retrieve their <\/span>package<\/span>.<\/span><\/li>\n<\/ol>\n

    Intelligent lockers<\/span><\/a>, like those offered by <\/span>Parcel<\/span> Pending by Quadient, help to simplify the <\/span>parcel delivery<\/span> process for university <\/span>staff<\/span>, students, and couriers alike. A <\/span>smart locker<\/span> system can keep student packages safe and secure, as well as allow students 24\/7 <\/span>locker access<\/span> to retrieve their packages at their convenience.<\/span><\/p>\n

    How an <\/b>Electronic Locker System<\/b> Saves Valuable <\/b>Staff<\/b> Time<\/b><\/h2>\n

    Campus<\/span> mail<\/span> services operations were originally designed to process the majority of their <\/span>parcel volume<\/span> (70%) as <\/span>mail<\/span> and the remaining 30% as packages. However, the boom in online shopping means this is no longer the case. In fact, many <\/span>campus<\/span> mail<\/span> services centers \u2013 which can lack adequate space for packages \u2013 are overflowing with deliveries on a daily basis and can make it difficult for mailroom managers to keep up. This ongoing student package delivery influx can cause <\/span>mail<\/span> services <\/span>staff<\/span> to spend countless hours accepting and sorting packages and deliveries as well as facilitating pick-up.<\/span><\/p>\n

    \u201cIncoming <\/span>parcel<\/span> volumes are at record highs, and students have elevated expectations around how quickly they receive their packages,\u201d says Amanda Taylor, public relations advisor at FedEx, about the increase in delivery volume. \u201cDecision-makers are not setting themselves up for success if they don\u2019t assess their end-to-end process and embrace <\/span>technology<\/span> so <\/span>campus<\/span> mailrooms are equipped to address evolving needs.\u201d<\/span><\/p>\n

    Parcel<\/span> Pending by Quadient\u2019s university <\/span>electronic locker system<\/span> helps to streamline the process of on-<\/span>campus<\/span> mail<\/span> delivery<\/span> and <\/span>package management<\/span> by assuming all of the <\/span>customer<\/span>-facing responsibilities for <\/span>mail<\/span> and <\/span>package delivery<\/span>, notification, and retrieval. In fact, up to 80% of packages can be delivered directly to <\/span>parcel<\/span> lockers, freeing up university <\/span>staff<\/span> to focus on other tasks.\u00a0<\/span><\/p>\n

    This <\/span>technology<\/span> helps to significantly reduce the amount of labor and time required to manage and deliver packages. In fact, <\/span>Parcel<\/span> Pending by Quadient\u2019s <\/span>intelligent locker<\/span> and kiosk solution can reduce the labor resources required for <\/span>package management<\/span> by as much as a third.<\/span><\/p>\n

    How Smart Lockers Reduce Lost or Stolen Packages<\/b><\/h2>\n

    Parcel Pending by Quadient smart lockers also help to eliminate stolen packages and missed deliveries, as each <\/span>package<\/span> for <\/span>delivery<\/span> and <\/span>pickup<\/span> is electronically-logged for full chain-of-<\/span>custody tracking<\/span>.\u00a0<\/span><\/p>\n

    With electronic <\/span>parcel<\/span> lockers, a <\/span>package recipient<\/span> doesn\u2019t need to worry about <\/span>package<\/span> theft, misplacement, or damage. Each <\/span>package<\/span>\/<\/span>delivery<\/span> is safely and securely placed in the <\/span>parcel locker<\/span> by <\/span>campus<\/span> mail<\/span> services <\/span>staff<\/span> or by the carrier (who requires special <\/span>access<\/span> to do so). Most importantly, students and <\/span>staff<\/span> are notified immediately when their package is delivered, and the <\/span>delivery<\/span> stays safely in the <\/span>parcel locker<\/span> until they are ready to retrieve it.<\/span><\/p>\n

    Electronic Lockers Elevate the Student Experience<\/b><\/h2>\n

    A Parcel Pending by Quadient smart locker system<\/a> makes it quick, easy, and convenient for students to retrieve their packages at their convenience. Students and their loved ones no longer need to obsessively track and confirm successful <\/span>parcel delivery<\/span>. They can now rest assured that their packages and online orders will be delivered and remain safe and secure in the <\/span>locker<\/span> until they are retrieved.\u00a0<\/span><\/p>\n

    Likewise, university <\/span>mail<\/span> services no longer need to worry about students rushing to the <\/span>mail<\/span> services center before it closes to try and retrieve their packages. This helps to provide a premium, modern <\/a><\/span>campus<\/span> experience for students while reducing <\/span>staff<\/span> time spent managing packages.<\/span><\/p>\n

    Built to Protect Packages<\/b><\/h2>\n

    Parcel Pending by Quadient lockers are theft-proof to protect student packages and keep them safe and secure until package pickup occurs. They also minimize the likelihood of a misdelivered or lost package. Additionally, these sturdy, steel lockers are built to withstand even the harshest of weather conditions, such as rain, wind, or snow.\u00a0<\/span><\/p>\n

    Lockers Integrate with Existing University <\/b>Mailroom<\/b> Software<\/b><\/h2>\n

    \u00a0Smart lockers for schools<\/a> can also easily integrate with Parcel Pending by Quadient\u2019s proprietary <\/span>tracking<\/span> software, <\/span>WTS<\/span><\/a>, or with other existing university <\/span>mail<\/span> tracking<\/span> systems. This allows us to provide 24\/7 <\/span>customer<\/span> support and ensure a seamless <\/span>package management<\/span> experience for university students, faculty, and <\/span>staff<\/span>.<\/span><\/p>\n

    Intelligent Lockers<\/b>: Your Hub for All Campus Deliveries<\/b><\/h2>\n

    In addition to using lockers as a mail center solution for package deliveries, locker systems can also be re-deployed to support existing <\/span>delivery<\/span> processes on-<\/span>campus<\/span>. This can help higher education institutions provide a safe, modern <\/span>campus<\/span> experience and minimize human-to-human contact, keeping students, faculty, and <\/span>staff<\/span> safe.<\/span><\/p>\n

    \u201cSince the start of the pandemic, we\u2019ve seen clients use our lockers for completely different reasons then than what they initially purchased their systems for,\u201d says Mark Bailey, Account Executive at Parcel Pending by Quadient, \u201c\u2026 [sometimes for] literally anything and everything except student packages.\u201d<\/span><\/p>\n

    Colleges and universities can utilize smart lockers<\/a> for a number of deliveries, including student mail, personal belongings or electronics, library books, textbooks, move-in materials, and more.<\/span><\/p>\n

    Intelligent locker solutions<\/span> can be installed wherever a college or university needs to process deliveries, as well as connect to an existing <\/span>asset<\/span> tracking software where student and staff information is already registered. This means universities do not need to create a new communication process for students and <\/span>staff<\/span>. Instead, there is one simple process for each drop-off and package pickup regardless of which department is using the lockers.<\/span><\/p>\n

    By leveraging new or existing <\/span>asset<\/span> tracking software like Parcel Pending by Quadient\u2019s <\/span>WTS<\/span><\/a>, higher education institutions can support interdepartmental deliveries using one database system. Whether it\u2019s the <\/span>mail<\/span> center, library, bookstore, or campus IT, each department can tap into the software to access chain-of-custody for any of their deliveries.<\/span><\/p>\n

    This can also make implementing lockers quick, easy, and cost-effective, as funds can be pooled from various departments to reduce the overall investment cost.<\/span><\/p>\n

    \n

    Smart lockers have shifted from a nice-to-have amenity to a must-have necessity. Institutions using <\/span>intelligent locker<\/b><\/a> solutions are positively transforming the way that their college and university mail services operate. With online shopping poised for continued growth, it is vital that colleges and universities invest in tech-forward solutions like electronic lockers to solve their package management needs.<\/span><\/p>\n

    Parcel Pending by Quadient is offering a number of flexible commitment terms that can help you bridge budget gaps attributed to COVID-related disruptions in <\/span>campus<\/span> operations. Let us take care of your deliveries so you can take care of your students, faculty, and <\/span>staff<\/span>. Learn more about our<\/span> university parcel management solutions here<\/span><\/a>.<\/span><\/p>\n

    Sources:<\/b><\/p>\n

      \n
    1. Spaces 4 Learning & Parcel Pending by Quadient. (2020). <\/span>Campus Operations During the Pandemic<\/span><\/i> [Report]. Retrieved from: <\/span>https:\/\/spaces4learning.com\/Whitepapers\/2020\/12\/Campus-Operations-During-the-Pandemic.aspx<\/span><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      Over the course of the past few years, colleges and universities across the country have experienced a major influx in daily student package deliveries. A recent report from Parcel Pending by Quadient and Spaces 4 Learning revealed that nearly half of universities receive at least 100 packages per day, and almost 20% of universities receive […]<\/p>\n","protected":false},"author":3,"featured_media":7958,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75],"tags":[],"class_list":["post-7957","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-university"],"acf":[],"yoast_head":"\nHow Intelligent Lockers Solutions are Transforming Colleges | Parcel Pending<\/title>\n<meta name=\"description\" content=\"How Intelligent Lockers Solutions are Transforming Colleges. 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