{"id":7210,"date":"2020-04-12T13:56:40","date_gmt":"2020-04-12T20:56:40","guid":{"rendered":"https:\/\/www.parcelpending.com\/?p=7210"},"modified":"2025-08-07T14:33:16","modified_gmt":"2025-08-07T14:33:16","slug":"how-tech-enabled-lockers-for-colleges-benefit-campuses","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-us\/blog\/how-tech-enabled-lockers-for-colleges-benefit-campuses\/","title":{"rendered":"How Tech-Enabled Lockers for Colleges Benefit Campuses"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">E-commerce has become king. Online shopping is a dominant force in American life, thanks much in part to the rise of the overnight or same-day delivery system. Now, when someone runs out of laundry detergent or some other sundry item there\u2019s no need to go through the hassle of driving to the store for that one thing; they simply order it online, and it appears at their door within 24 hours. While this is convenient for individual customers, it becomes a logistical nightmare for <\/span><span style=\"font-weight: 400;\">universities and colleges <\/span><span style=\"font-weight: 400;\">that may have hundreds if not thousands of people ordering and shipping items to their campus daily.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This package influx has led to a host of problems for both students and university staff alike. Fortunately, there\u2019s an obvious solution to this problem\u2014smart lockers. Now,<\/span><span style=\"font-weight: 400;\"> universities and colleges<\/span><span style=\"font-weight: 400;\"> can say goodbye to mailroom clutter and package backup for good! With Parcel Pending&#8217;s tech-enabled lockers, campuses reap huge rewards.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Curious about how smart lockers benefit college campuses? Read on to discover more.<\/span><\/p>\n<h2><strong>The Change in Shopping Behavior<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s evident that e-commerce has changed consumer behavior forever. Brick and mortar locations and malls once dominated the retail landscape, but are dwindling into the annals of pop-culture. As <\/span><a href=\"https:\/\/www.businessinsider.com\/american-retail-apocalypse-in-photos-2018-1\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Business Insider<\/span><\/a><span style=\"font-weight: 400;\"> writes, these one-time retail havens for teenagers are dying out:\u00a0<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Retailers have announced more than 8,600 closings so far in 2019 and according to a report done by Credit Suisse in 2017, between 20% to 25% of malls will close by 2022. A national retail apocalypse has crippled US malls as anchor stores such as Macy&#8217;s and Sears, which take up large retail spaces and drive foot traffic, have shuttered stores and left malls with enormous gaps to fill.\u00a0<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">This is much in part due to the fact that more people than ever are choosing to shop online in favor of in-store. But what motivates such behavior? An <\/span><a href=\"https:\/\/www.impactbnd.com\/blog\/how-has-the-internet-changed-buying-behavior\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Impact study<\/span><\/a><span style=\"font-weight: 400;\"> on American buying habits found the following information:<\/span><\/p>\n<ul>\n<li><b>Reasons why customers shop online<\/b><\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Convenience (85%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Price comparisons (72%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To save time (71%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To avoid crowds\/other people (54%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To read product reviews prior to making a purchase (54%<\/span><\/li>\n<\/ul>\n<\/li>\n<li><b>Reasons why customers purchase items in-store<\/b><\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To physically see and touch items before purchase\u00a0<\/span><i><span style=\"font-weight: 400;\">(73%)\u00a0<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To have the product immediately\u00a0<\/span><i><span style=\"font-weight: 400;\">(72%)\u00a0<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To avoid shipping costs\u00a0<\/span><i><span style=\"font-weight: 400;\">(52%)\u00a0<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To try on an item first\u00a0<\/span><i><span style=\"font-weight: 400;\">(50%)<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Just enjoy going out to a store\u00a0<\/span><i><span style=\"font-weight: 400;\">(26%)<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<li><b>Types of products people shop for in-store<\/b><\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Groceries (Perishable 85%\/ Non-perishable 75%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Paper Products (75%)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cleaning Supplies (74%)<\/span><\/li>\n<\/ul>\n<\/li>\n<li><b>Types of products purchased online<\/b><\/li>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Books and Media (48%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Video Games (38%)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Electronics and Accessories (27%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gifts (26%)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/niallmccarthy\/2019\/06\/17\/online-shopping-how-many-parcels-does-the-average-american-receive-every-year-infographic\/#4a29e9b9608f\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">According to Forbes<\/span><\/a><span style=\"font-weight: 400;\">, \u201ca new report from McKinsey which analyzed B2C ecommerce trends in 17 countries, focusing specifically on the number of parcels being dispatched. It found that the average American receives 21 parcels each year.\u201d That figure represents 7.35 bn packages received in the U.S. alone. And those numbers have been increasing yearly. So, while this package flow may be manageable for individuals; for colleges, where they might have tens of thousands of students ordering online, it becomes a much more glaring issue.\u00a0<\/span><\/p>\n<h2><strong>How the Package Problem Impacts Colleges<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">C<\/span><span style=\"font-weight: 400;\">ollege<\/span><span style=\"font-weight: 400;\"> students are showing up to campus with fewer items than ever before. Today, there\u2019s little need to lug a bunch of things from home when they could purchase just about everything they need online and simply have it delivered to campus. <\/span><a href=\"https:\/\/campustechnology.com\/articles\/2016\/11\/17\/the-amazon-effect-on-the-university-mailroom.aspx\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">According to Campus Technology<\/span><\/a><span style=\"font-weight: 400;\">,\u00a0<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">As students buy everything from dorm furniture to textbooks to groceries online, college mailrooms are feeling the burden of handling more packages than ever. We have seen a 10 to 12 percent growth year after year for the past 10 years.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">So, why should this matter for colleges? Why is this an issue that needs fixing? It\u2019s helpful to remember some key factors that exacerbate the problem:<\/span><\/p>\n<h3><b>University mailrooms are dated<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Most traditional university mailrooms were created before the meteoric rise of e-commerce. As a result, they were intended to handle the odd package, but were predominantly meant for letters and other items that could be sorted into the personal student\u2019s mailbox. Students weren\u2019t alerted that their things had come, they just swung by their box or the mailroom occasionally to see if mail had arrived.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today though, dated university mailrooms have neither the size nor the storage space to handle this package influx. They have been made obsolete and unable to handle the never-ending flow of packages, which results in stacks of haphazardly placed boxes creating clutter and chaos. Per the <\/span><a href=\"https:\/\/www.businessinsider.com\/amazon-prime-overloading-uconn-mailroom-2015-10\/commerce-on-business-insider\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">University of Connecticut\u2019s Daily Campus<\/span><\/a><span style=\"font-weight: 400;\">,\u00a0<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">A September 18 report from the Daily Campus said the Mansfield, Connecticut, post office \u2014 which is where packages headed to UConn are processed \u2014 had received 3,000 packages per day headed to campus. This volume of deliveries kept the staff at Mansfield&#8217;s post office at work until 3 a.m.<\/span><\/em><\/p>\n<h3><b>College student demographics<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As members of GenZ, many students have grown up being able to shop online. At this point, such behavior is built-in. So, in all likelihood, young people are responsible for a disproportionate amount of the nation\u2019s online shopping. As <\/span><a href=\"https:\/\/www.businessinsider.com\/gen-z-shopping-habits-kill-brands-2019-7\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Business Insider notes<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Amanda Chernin, age 20, from Delray Beach, Florida, says she shops online almost every day\u2026 While Chernin&#8217;s approach to shopping might still be alien to some consumers, she is an example of a Generation Z consumer. She is part of the first truly digital generation, which has grown up cradling a smartphone and has never known a time without the internet and social media.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">These<a href=\"\/en-us\/blog\/5-game-changing-trends-in-college-student-housing\" target=\"_blank\" rel=\"noopener noreferrer\"> trends in college student housing<\/a> are unlikely to change any time soon. In fact, as technology continues to improve and further generations grow up using it, the package influx will only get more out of hand.\u00a0<\/span><\/p>\n<h3><b>Mail services centers are understaffed<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Even if mailrooms or student mail centers have space for all of the packages being regularly sent to campus, few of those have a large enough staff capable of handling the delivery inflow. As a result, they\u2019re swamped with the seemingly endless onslaught of packages. A majority of their time is spent accepting, sorting, and storing the dozens of items that arrive hourly. This results in several <a href=\"\/en-us\/blog\/how-electronic-lockers-fix-student-internet-package-issues\" target=\"_blank\" rel=\"noopener noreferrer\">student internet package<\/a> issues:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Longer waiting times for<\/span><span style=\"font-weight: 400;\"> college <\/span><span style=\"font-weight: 400;\">students to pick up their package.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hours wasted on handling packages.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increased likelihood that items are lost, misplaced, damaged, or stolen<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><strong>How Tech-Enabled Lockers for Colleges Benefit Campuses<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Parcel Pending saw this growing problem for both students and university staff and decided to do something about it. This is why they created tech-enabled lockers. These smart lockers are the natural solution to the package problem since they optimize the campus mailroom or student mail services center. For staff, it saves them hundreds of hours of possessing time, thus reducing stress. For students, tech-enabled <a href=\"https:\/\/www.parcelpending.com\/en-us\/markets\/university-parcel-lockers\/\" target=\"_blank\" rel=\"noopener\">college dorm parcel lockers<\/a> streamline the pickup process and remove the worry that the package might be lost, damaged, or stolen.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Benefits of Parcel Pending lockers include <a href=\"\/en-us\/blog\/7-eye-opening-tech-enabled-student-housing-amenities\" target=\"_blank\" rel=\"noopener noreferrer\">student housing amenities<\/a> like:\u00a0\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Instant delivery notifications<\/b><span style=\"font-weight: 400;\"> \u2013 Students are notified of their deliveries through their smart phone. The students are notified via text or email when and where a package has been delivered. As a result, there is no reason for fruitless trips to the mailroom or student center in order to see whether an item has been delivered.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Easy pickup<\/b><span style=\"font-weight: 400;\"> \u2013 The smart tech allows students to pick up their item at their convenience, no matter the time of day. They simply scan their barcode or enter their pickup code and retrieve their item from its <\/span><span style=\"font-weight: 400;\">secure <\/span><span style=\"font-weight: 400;\">storage compartment.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Flexible<\/b><span style=\"font-weight: 400;\"> \u2013 Parcel Pending offers both indoor and outdoor smart lockers in a variety of sizes in order to meet any space requirements. As a result, many campuses have begun installing <a href=\"\/en-us\/blog\/5-perks-of-intelligent-parcel-locker-systems-for-colleges\" target=\"_blank\" rel=\"noopener noreferrer\">intelligent parcel locker systems<\/a> at mail services centers and\/or key locations throughout campus.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Customizable <\/b><span style=\"font-weight: 400;\">\u2013 Smart lockers come in a variety of colors or can be given custom wraps in order to <a href=\"\/en-us\/blog\/10-best-ways-to-promote-your-college\" target=\"_blank\" rel=\"noopener noreferrer\">promote schools\u2019<\/a> colors or aesthetic. This is a subtle way to contribute to the overall atmosphere and university spirit.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Secure<\/b><span style=\"font-weight: 400;\"> \u2013 Each locker has built-in cameras that capture both deliveries and pickups, ensuring the safety and security of packages and preventing theft.<\/span><\/li>\n<\/ul>\n<h2><strong>Optimizing Campus Mail Services with Smart Lockers<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The package problem is not going to get better any time soon. In fact, it will only grow more unmanageable as time passes. If colleges want to save money, assist their mail staff, and improve student satisfaction, high-tech enabled lockers from Parcel Pending are a cost-effective investment that will pay dividends on several fronts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe it is literally \u201cabout time\u201d to optimize campus mail services with smart lockers!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about how student housing changes when <a href=\"\/en-us\/blog\/gen-z-goes-to-college-how-this-generation-will-change-student-housing\" target=\"_blank\" rel=\"noopener noreferrer\">Gen Z goes to college<\/a> and <a href=\"\/en-us\/blog\/adapting-to-demand-5-things-college-students-want\" target=\"_blank\" rel=\"noopener noreferrer\">things college students want<\/a>, read on at Parcel Pending.\u00a0<\/span><\/p>\n<p><b>Sources:<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Business Insider. 50 haunting photos of abandoned shopping malls across America. <\/span><a href=\"https:\/\/www.businessinsider.com\/american-retail-apocalypse-in-photos-2018-1\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/www.businessinsider.com\/american-retail-apocalypse-in-photos-2018-1<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Impact. How the Internet has Changed Buying Behavior. <\/span><a href=\"https:\/\/www.impactbnd.com\/blog\/how-has-the-internet-changed-buying-behavior\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/www.impactbnd.com\/blog\/how-has-the-internet-changed-buying-behavior<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Forbes. Online Shopping: How Many Parcels Does the Average American Receive Every Year? <\/span><a href=\"https:\/\/www.forbes.com\/sites\/niallmccarthy\/2019\/06\/17\/online-shopping-how-many-parcels-does-the-average-american-receive-every-year-infographic\/#537e90f0608f\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/www.forbes.com\/sites\/niallmccarthy\/2019\/06\/17\/online-shopping-how-many-parcels-does-the-average-american-receive-every-year-infographic\/#537e90f0608f<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Campus Technology. The \u2018Amazon Effect\u2019 on the University Mailroom. <\/span><a href=\"https:\/\/campustechnology.com\/articles\/2016\/11\/17\/the-amazon-effect-on-the-university-mailroom.aspx\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/campustechnology.com\/articles\/2016\/11\/17\/the-amazon-effect-on-the-university-mailroom.aspx<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Business Insider. Amazon Prime is wreaking havoc on college mailrooms. <\/span><a href=\"https:\/\/www.businessinsider.com\/amazon-prime-overloading-uconn-mailroom-2015-10\/commerce-on-business-insider\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/www.businessinsider.com\/amazon-prime-overloading-uconn-mailroom-2015-10\/commerce-on-business-insider<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Business Insider. Gen Z is leading an evolution in shopping that could kill brands as we know them. <\/span><a href=\"https:\/\/www.businessinsider.com\/gen-z-shopping-habits-kill-brands-2019-7\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/www.businessinsider.com\/gen-z-shopping-habits-kill-brands-2019-7<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>E-commerce has become king. Online shopping is a dominant force in American life, thanks much in part to the rise of the overnight or same-day delivery system. Now, when someone runs out of laundry detergent or some other sundry item there\u2019s no need to go through the hassle of driving to the store for that [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7212,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75],"tags":[],"class_list":["post-7210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-university"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Tech-Enabled Lockers for Colleges Benefit Campuses | Parcel Pending<\/title>\n<meta name=\"description\" content=\"Say goodbye to mailroom clutter and package backup for good! 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