{"id":5128,"date":"2019-09-23T09:01:48","date_gmt":"2019-09-23T16:01:48","guid":{"rendered":"https:\/\/www.parcelpending.com\/?p=5128"},"modified":"2023-03-29T17:46:42","modified_gmt":"2023-03-29T17:46:42","slug":"parcel-pending-predicts-top-fall-2019-retail-trends","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-us\/blog\/parcel-pending-predicts-top-fall-2019-retail-trends\/","title":{"rendered":"Parcel Pending Predicts Top Fall 2019 Retail Trends"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4251\" src=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/02\/BOPISInRetail.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/02\/BOPISInRetail.jpg 1200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/02\/BOPISInRetail-200x133.jpg 200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/02\/BOPISInRetail-500x333.jpg 500w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/02\/BOPISInRetail-900x600.jpg 900w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><em>Fall retail focus will be on providing immersive customer experiences<\/em><\/p>\n<p><strong>IRVINE, CA\u2014 (September 23, 2019)<\/strong> \u2013 Today marks the first official day of the fall 2019 retail season, which means consumers are ready to turn over a new leaf when it comes to their shopping behaviors. Parcel Pending, the global leader of package delivery solutions, announced today their predictions for the top fall 2019 retail trends based on insights and research. From an increase in immersive customer experiences to the rise of BOPIS, the fall 2019 retail season is shaping up to be one to watch.<\/p>\n<p>\u201cThe main focus in retail right now is providing premium, immersive customer experiences,\u201d stated Cynthia Aadal, Vice President of Retail Strategy for Parcel Pending. \u201cRetailers this fall will be investing heavily in BOPIS and digital technologies such as AR and AI to provide a unique customer experience \u2013 one that cuts through the clutter of the competitive retail landscape. We\u2019ll see more malls morphing into entertainment centers and more consumers tapping BOPIS as their preferred shopping method as we move closer to the holiday gift-giving season.\u201d<\/p>\n<p>Ecommerce is growing at a staggering rate. According to Forrester, online sales will account for 17 percent of all U.S. retail sales by 2022. Additionally, online sales are projected to grow five times faster than offline sales. These figures should come as no surprise considering that 80 percent of Americans now shop online, and 62 percent of them make online purchases every week. However, the trend of consumers tapping BOPIS as their go-to shopping method is also on the rise.<\/p>\n<h2>Parcel Pending\u2019s Predictions for Top fall 2019 Retail Trends:<\/h2>\n<ul>\n<li><strong>Retailers Laser-Focused on CX:<\/strong> this fall, we\u2019ll see more and more retail stores laser-focused on providing an \u201cimmersive\u201d customer experience (CX) by leveraging various technologies to attract consumers in-store and to boost purchases. We predict retailers will tap the power of AI, AR &amp; digital strategies to promote shopping and engagement with consumers.<\/li>\n<li><strong>DTC Moving into Physical Locations:<\/strong> there\u2019s been a lot of movement within direct-to-consumer (DTC) or pure e-commerce companies moving from pop-up stores to brick and mortar locations. From Warby Parker to Bonobos, it seems the trend of DTC brands seeking an offline presence by opening physical retail stores is here to stay. DTC brands recognize the importance of a holistic multichannel consumer experience and many are planning to invest in this for the long-term. The reality is that a physical store provides for more consumer education and experiential retail while building trust. This all helps to drive purchases and loyalty for these DTC brands. One example is Le Tote, a DTC clothing subscription company that recently purchased Lord &amp; Taylor for its real estate and to infuse its brand. We\u2019ll start to see more of this during the fall season and into 2020. We\u2019ll also see DTC companies that can\u2019t commit to malls or physical locations start to tap BOPIL\u2122 (Buy Online, Pick-Up in Locker) as a solution for \u201chousing\u201d merchandise for these DTCs.<\/li>\n<li><strong>Malls Moving into \u201cEntertainment Centers\u201d:<\/strong> during the fall, we\u2019ll start to see more and more malls morphing into \u2018entertainment centers\u2019. For example, Macerich Malls recently partnered with Industrious, a New York City-based coworking provider, to add flexible-office spaces into some of their malls. We\u2019ll start to see more pop-ups in malls and more stores in these malls providing premium CX experiences especially as we approach the holiday shopping season.<\/li>\n<li><strong>Boost in BOPIS:<\/strong> Today\u2019s consumers are all about instant gratification. Over half &#8211; 61 percent &#8211; want their goods in their hands within one to three hours of placing an online order. Additionally, 80 percent of online shoppers expect to be able to pick up their items in under 10 minutes from the time they enter the store. Consumers want the goods they order online to be available immediately, and the pick-up process to be quick and easy. And with Amazon\u2019s one-day delivery raising the bar, more retailers will invest in BOPIS this fall to compete. BOPIS offers a faster, safer and more convenient way for consumers to retrieve their online orders\/goods. That said, Parcel Pending predicts that more retailers will invest in BOPIS and that more consumers \u2013 particularly millennials \u2013 will adopt BOPIS as their primary shopping method this fall. In fact, research shows that 50 percent of consumers have utilized BOPIS within the last 12-months and 90 percent of retailers plan to implement a BOPIS solution by 2021.<\/li>\n<li><strong>Move over E-Commerce, It\u2019s all about Mobile Commerce:<\/strong> It is so quick, easy and convenient for consumers to whip out their smartphones (or Apple Watches) to make a purchase. We\u2019ll see more consumers doing so this fall as they prepare for their holiday gift-giving.<\/li>\n<\/ul>\n<p>Learn more about Parcel Pending at <a href=\"\/en-us\/\">www.parcelpending.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fall retail focus will be on providing immersive customer experiences IRVINE, CA\u2014 (September 23, 2019) \u2013 Today marks the first official day of the fall 2019 retail season, which means consumers are ready to turn over a new leaf when it comes to their shopping behaviors. Parcel Pending, the global leader of package delivery solutions, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,14],"tags":[],"class_list":["post-5128","post","type-post","status-publish","format-standard","hentry","category-press-release","category-blog-retail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Parcel Pending Predicts Top Fall 2019 Retail Trends - Parcel Pending<\/title>\n<meta name=\"description\" content=\"Parcel Pending Predicts Top Fall 2019 Retail Trends. 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