{"id":2539,"date":"2018-02-12T09:04:26","date_gmt":"2018-02-12T09:04:26","guid":{"rendered":"https:\/\/parcelpending.com\/?p=2539"},"modified":"2024-02-04T11:26:31","modified_gmt":"2024-02-04T11:26:31","slug":"introducing-bopis-retail-fulfillment-solution","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-us\/blog\/introducing-bopis-retail-fulfillment-solution\/","title":{"rendered":"BOPIS &#038; BOPUS: The Innovative Solution to Retail Fulfillment"},"content":{"rendered":"<p>Many retailers have announced plans to further invest in technology that supports buy online pick-up in store (BOPIS) solutions. In fact, Retail Touch Points indicates that 90% of retailers will offer BOPIS solutions by 2021, signaling that offline fulfillment of online orders is an essential option for tomorrow\u2019s consumer.\u00a0 <span style=\"font-weight: 400;\">In this article, we will define what is \u201cbuy online, pick up in-store (BOPIS or BOPUS)\u201d as well as discuss how these processes are affecting the current marketplace.<\/span><\/p>\n<h2><b>What Is BOPUS?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The buy online, pick up in-store concept allows shoppers to place an order online and then pick up their merchandise in the brick and mortar store.\u00a0<\/span>This new omnichannel strategy provides a profound opportunity to engage, interact and influence buyer behavior. We find it encouraging to see major brick-and-mortar brands, speak so positively about the impact of BOPIS and how this solution helps to increase in-store purchases. In fact, <a href=\"https:\/\/jda.com\/knowledge-center\/collateral\/2017-jda-consumer-survey-executive-summary\">61 % of online shoppers<\/a> made additional purchases while in the store to retrieve their online order.<\/p>\n<p>With BOPIS, consumers can continue their love of online shopping with the added convenience and security of picking-up their package in-store. This helps to prevent package theft from porch pirates and accommodates consumers\u2019 busy schedules. Let\u2019s face it, no one wants to wait around for a package to arrive at their doorstep.\u00a0 According to a study by iVend Retail, nearly 60% of shoppers currently use the BOPIS\u00a0<span style=\"font-weight: 400;\">click and collect<\/span> model for same-day pickup, order security and convenience.<br \/>\nAt Parcel Pending, we understand how critical it is for retailers to drive in-store customer engagement, improve the customer experience and increase revenue opportunities with their BOPIS solution. That is why we partner with our retail customers to create a seamless process that offers full ecommerce integration capabilities, 24\/7\u00a0Always On customer and staff service as well as additional marketing opportunities that drive customer engagement with their in-store pickup.<\/p>\n<p>Our <a href=\"\/en-us\/markets\/retail-parcel-lockers\/\">retail locker solution<\/a> is simple. Once an order is fulfilled, shoppers are instantly notified via text or email. These notifications contain a unique code that allows them to quickly access their order from the locker. We can even integrate through a retailer\u2019s mobile application to further enhance the omnichannel experience.<br \/>\nFor grocery retailers, we offer our click-and-collect\u00a0<a href=\"\/en-us\/locker-solutions\/refrigerated\/\">refrigerated lockers<\/a>. Our refrigerated lockers cool to a temperature between 34 and 45 degrees and preserve food, ready-to-eat meal kits, medications, flowers and more.<br \/>\n<span style=\"font-weight: 400;\">After<\/span><span style=\"font-weight: 400;\"> the in-store<\/span><span style=\"font-weight: 400;\"> pickup<\/span>, retailers have access to dashboards that provide an instant summary of how lockers are being utilized, proof of pickup and administrative control over the lockers. The tools include customizable and comprehensive data capture functions to enable real-time reporting on key metrics, locker auditing, and network diagnostic tests.<br \/>\n<span style=\"font-weight: 400;\">If you are looking to improve the overall experience of your shoppers, our delivery package solutions can help. <\/span><br \/>\nAs a retailer, how will our smart lockers help your business? Comment below.<\/p>\n<p><a href=\"https:\/\/www.parcelpending.com\/resources\/retail-the-impact-of-smart-lockers-on-returns\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-33877 size-full\" src=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/09\/CTA-retail.jpg\" alt=\"Retail locker solutions for seamless pickups and returns. Learn more!\" width=\"900\" height=\"450\" srcset=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/09\/CTA-retail.jpg 900w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/09\/CTA-retail-200x100.jpg 200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2019\/09\/CTA-retail-500x250.jpg 500w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many retailers have announced plans to further invest in technology that supports buy online pick-up in store (BOPIS) solutions. In fact, Retail Touch Points indicates that 90% of retailers will offer BOPIS solutions by 2021, signaling that offline fulfillment of online orders is an essential option for tomorrow\u2019s consumer.\u00a0 In this article, we will define [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[51,52,35,18,34],"class_list":["post-2539","post","type-post","status-publish","format-standard","hentry","category-blog","tag-bopis","tag-buy-online-pick-up-in-store","tag-electronic-lockers","tag-package-lockers","tag-refrigerated-parcel-lockers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BOPIS &amp; BOPUS - The New Way to Shop | Parcel Pending<\/title>\n<meta name=\"description\" content=\"Known as Buy Online Pick Up in Store, BOPUS has revolutionized the way consumers shop online. Learn more BOPUS solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/en-us\/blog\/introducing-bopis-retail-fulfillment-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BOPIS &amp; BOPUS - The New Way to Shop | Parcel Pending\" \/>\n<meta property=\"og:description\" content=\"Known as Buy Online Pick Up in Store, BOPUS has revolutionized the way consumers shop online. 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