{"id":23940,"date":"2023-01-23T16:59:25","date_gmt":"2023-01-23T16:59:25","guid":{"rendered":"https:\/\/www.parcelpending.com\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/"},"modified":"2024-11-18T12:47:54","modified_gmt":"2024-11-18T12:47:54","slug":"revolutionising-retail-the-impact-of-smart-lockers-on-return-automation","status":"publish","type":"resources","link":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/","title":{"rendered":"Revolutionising Retail: The Impact of Smart Lockers on Return Automation"},"content":{"rendered":"<p>Omnichannel shopping has shifted consumer behaviour and decision-making \u2014 leading to a higher rate of retail returns stemming from e-commerce. As such, returns have become a make-or-break component of the shopping experience, significantly affecting a retailer\u2019s profits, customer loyalty, and overall business growth.\u00a0 Automating the returns process is now essential for retailers who want to:<\/p>\n<ul>\n<li>Realise cost savings around processing returns<\/li>\n<li>Increases in-store footfall<\/li>\n<li>Position themselves competitively<\/li>\n<\/ul>\n<p>To achieve the benefits above, retailers must invest in automation to create a sustainable, competitive return offering that can transform your returns experience and turn the cost of doing business into an opportunity to engage with customers.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29174\" src=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/01\/social-PP-Returns-UK.jpg\" alt=\"\" width=\"592\" height=\"310\" srcset=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/01\/social-PP-Returns-UK.jpg 1200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/01\/social-PP-Returns-UK-200x105.jpg 200w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/01\/social-PP-Returns-UK-500x262.jpg 500w, https:\/\/www.parcelpending.com\/wp-content\/uploads\/2023\/01\/social-PP-Returns-UK-900x471.jpg 900w\" sizes=\"auto, (max-width: 592px) 100vw, 592px\" \/><\/p>\n<h3 style=\"text-align: center;\">Submit your details below to view the white paper:<\/h3>\n","protected":false},"author":5,"featured_media":23702,"template":"","resource_types":[169],"resource_industries":[185],"class_list":["post-23940","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_types-whitepaper","resource_industries-retail-en-gb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending<\/title>\n<meta name=\"description\" content=\"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending\" \/>\n<meta property=\"og:description\" content=\"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"Parcel Pending\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/parcelpending\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-18T12:47:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/06\/Instore_Fashion_Retail_PickUp.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1125\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ParcelPending\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/\",\"name\":\"Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Instore_Fashion_Retail_PickUp.jpg\",\"datePublished\":\"2023-01-23T16:59:25+00:00\",\"dateModified\":\"2024-11-18T12:47:54+00:00\",\"description\":\"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/#breadcrumb\"},\"inLanguage\":\"en-gb\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-gb\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Instore_Fashion_Retail_PickUp.jpg\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Instore_Fashion_Retail_PickUp.jpg\",\"width\":2000,\"height\":1125},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Revolutionising Retail: The Impact of Smart Lockers on Return Automation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#website\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/\",\"name\":\"Parcel Pending\",\"description\":\"Parcel Pending\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-gb\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#organization\",\"name\":\"Parcel Pending\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-gb\",\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"contentUrl\":\"https:\\\/\\\/www.parcelpending.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/PP_LogoArtboard-22021.png\",\"width\":538,\"height\":62,\"caption\":\"Parcel Pending\"},\"image\":{\"@id\":\"https:\\\/\\\/www.parcelpending.com\\\/en-gb\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/parcelpending\",\"https:\\\/\\\/x.com\\\/ParcelPending\",\"https:\\\/\\\/www.instagram.com\\\/parcelpending\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/parcelpending\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCFj7yh4kDC7Jx5CDUYnar7A\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending","description":"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/","og_locale":"en_US","og_type":"article","og_title":"Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending","og_description":"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.","og_url":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/","og_site_name":"Parcel Pending","article_publisher":"https:\/\/www.facebook.com\/parcelpending","article_modified_time":"2024-11-18T12:47:54+00:00","og_image":[{"url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/06\/Instore_Fashion_Retail_PickUp.jpg","width":2000,"height":1125,"type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@ParcelPending","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/","url":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/","name":"Revolutionising Retail: The Impact of Smart Lockers on Return Automation - Parcel Pending","isPartOf":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/#primaryimage"},"image":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/#primaryimage"},"thumbnailUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/06\/Instore_Fashion_Retail_PickUp.jpg","datePublished":"2023-01-23T16:59:25+00:00","dateModified":"2024-11-18T12:47:54+00:00","description":"This free guide is for retailers who want to create a sustainable, competitive return offering that drives customer loyalty and profits.","breadcrumb":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/#breadcrumb"},"inLanguage":"en-gb","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/"]}]},{"@type":"ImageObject","inLanguage":"en-gb","@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/#primaryimage","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/06\/Instore_Fashion_Retail_PickUp.jpg","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/06\/Instore_Fashion_Retail_PickUp.jpg","width":2000,"height":1125},{"@type":"BreadcrumbList","@id":"https:\/\/www.parcelpending.com\/en-gb\/resources\/revolutionising-retail-the-impact-of-smart-lockers-on-return-automation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Resources","item":"https:\/\/www.parcelpending.com\/en-gb\/resources\/"},{"@type":"ListItem","position":2,"name":"Revolutionising Retail: The Impact of Smart Lockers on Return Automation"}]},{"@type":"WebSite","@id":"https:\/\/www.parcelpending.com\/en-gb\/#website","url":"https:\/\/www.parcelpending.com\/en-gb\/","name":"Parcel Pending","description":"Parcel Pending","publisher":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.parcelpending.com\/en-gb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-gb"},{"@type":"Organization","@id":"https:\/\/www.parcelpending.com\/en-gb\/#organization","name":"Parcel Pending","url":"https:\/\/www.parcelpending.com\/en-gb\/","logo":{"@type":"ImageObject","inLanguage":"en-gb","@id":"https:\/\/www.parcelpending.com\/en-gb\/#\/schema\/logo\/image\/","url":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","contentUrl":"https:\/\/www.parcelpending.com\/wp-content\/uploads\/2021\/08\/PP_LogoArtboard-22021.png","width":538,"height":62,"caption":"Parcel Pending"},"image":{"@id":"https:\/\/www.parcelpending.com\/en-gb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/parcelpending","https:\/\/x.com\/ParcelPending","https:\/\/www.instagram.com\/parcelpending\/","https:\/\/www.linkedin.com\/company\/parcelpending","https:\/\/www.youtube.com\/channel\/UCFj7yh4kDC7Jx5CDUYnar7A"]}]}},"_links":{"self":[{"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/resources\/23940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/users\/5"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/media\/23702"}],"wp:attachment":[{"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/media?parent=23940"}],"wp:term":[{"taxonomy":"resource_types","embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/resource_types?post=23940"},{"taxonomy":"resource_industries","embeddable":true,"href":"https:\/\/www.parcelpending.com\/en-gb\/wp-json\/wp\/v2\/resource_industries?post=23940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}