COVID-19 has reigned in a new age of retail shopping. The early onset of the pandemic acted as a catalyst for brick-and-mortar retailers to accelerate the integration of multichannel strategies as a way to quickly adapt to the new ways of doing business – emphasizing online sales and contact-free pick-up options.<\/p>\n
After more than a year of living with the pandemic, consumers have become accustomed to moving seamlessly between online platforms and in-store shopping experiences, which has changed their buying habits and expectations from their favourite brands.<\/p>\n
As brick-and-mortar retailers begin welcoming customers back in-store, the day-to-day challenges they faced pre-pandemic will remain, along with new hurdles related to last-mile delivery logistics and health and safety in-store. Nevertheless, the tools and processes implemented during the pandemic, such as parcel lockers, will be essential in facilitating the modern shopping experience.<\/p>\n
In this white paper, we explore:<\/strong><\/p>\n\n
Download a complimentary copy of this white paper by filling out the form provided:<\/h3>\n","protected":false},"author":1,"featured_media":13342,"template":"","resource_types":[169,492],"resource_industries":[185,531],"class_list":["post-23286","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_types-whitepaper","resource_types-white-paper","resource_industries-retail-en-gb","resource_industries-retail-en-gb-2"],"acf":[],"yoast_head":"\n