{"id":40101,"date":"2026-06-02T08:55:10","date_gmt":"2026-06-02T08:55:10","guid":{"rendered":"https:\/\/www.parcelpending.com\/?p=40101"},"modified":"2026-06-02T08:56:17","modified_gmt":"2026-06-02T08:56:17","slug":"brits-spend-370-million-hours-a-month-on-parcel-admin","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-gb\/blog\/brits-spend-370-million-hours-a-month-on-parcel-admin\/","title":{"rendered":"Brits Spend 370 Million Hours a Month on Parcel Admin"},"content":{"rendered":"

Consumers spend\u202f66 hours a year\u202fmanaging deliveries and returns, as parcels become part of everyday life<\/span><\/span>\u00a0<\/span><\/strong><\/h2>\n

This article was originally published on\u00a0Quadient.com<\/a>.<\/em><\/span><\/p>\n

London\u00a0June 2,\u00a02026<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>Quadient<\/span><\/b>\u00a0(Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, today revealed new research showing that Brits are spending an estimated 370 million hours every month managing deliveries and returns.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span>The research of\u202f2,000\u202fconsumers shows that\u202fparcel admin\u202fis becoming\u202fa recurring part of everyday life.\u202fThe average consumer now spends\u202f5.5 hours a month\u202fmanaging parcels, which is the equivalent of\u202f66 hours a year per person. Across the UK population, that adds up to a shocking\u202f4.44 billion hours a year.\u202f\u202f<\/span>\u00a0<\/span><\/p>\n

\u202f<\/span>\u00a0<\/span>The\u202fsingle\u202fbiggest\u202fparcel admin\u202ftime drain\u202ffor Brits\u202fis\u202fwaiting at home for a delivery, which\u202faccounts for\u202f1.5 hours a month per person\u202for\u202f18 hours every year.\u202f\u202f<\/span>\u00a0<\/span><\/p>\n

\u202f<\/span>\u00a0<\/span>While parcels were once mainly associated with receiving\u202fgoods bought online\u202for an occasional\u202fpresent, they now play a much broader role in modern life. On average, Brits now\u202freceive six parcels a month\u202fand\u202fsend seven. Of the parcels received,\u202ffour come from general online shopping, while\u202fone comes from regular subscriptions\u202fand\u202fone is work-related.\u202f<\/span>\u00a0<\/span><\/p>\n

\u202f<\/span>\u00a0<\/span>Sending behaviour is even more varied. On average, Brits send\u202fone work-related parcel a month,\u202fone returned item,\u202ftwo items sold through resale platforms,\u202fone parcel to friends or family, and\u202fone item they are lending to someone else.\u202f<\/span>\u00a0<\/span><\/p>\n

\u202f<\/span>\u00a0<\/span>The findings also highlight how resale has become a mainstream part of the parcel economy. More than three quarters (77%) of UK consumers have sold goods online:<\/span>\u00a0<\/span><\/p>\n