{"id":23265,"date":"2021-06-09T05:38:52","date_gmt":"2021-06-09T05:38:52","guid":{"rendered":"https:\/\/www.parcelpending.com\/blog\/how-to-reach-gen-z-and-generate-interest-for-your-apartment-rental\/"},"modified":"2024-03-11T11:59:27","modified_gmt":"2024-03-11T11:59:27","slug":"how-to-reach-gen-z-and-generate-interest-for-your-apartment-rental","status":"publish","type":"post","link":"https:\/\/www.parcelpending.com\/en-gb\/blog\/how-to-reach-gen-z-and-generate-interest-for-your-apartment-rental\/","title":{"rendered":"How to Reach Gen Z and Generate Interest for Your Apartment Rental"},"content":{"rendered":"<p>Welcome to the next generation of renters: Gen Z.\u00a0 Also known as Zoomers, this younger generation grew up on brands such as the iPhone, Instagram, and Facebook.<\/p>\n<p>So, how exactly do you reach this audience?\u00a0To attract these digital natives, your marketing strategy must meet the new behaviours and expectations of this generation.<\/p>\n<h3>Research Begins on Google<\/h3>\n<p>Searching for a new rental apartment brand begins with Google. In fact, Gen Z starts 39% of its search with this behemoth. It\u2019s important to note that the second source of info is apartment search websites (Apartments.com, HotPads, RENTCaf\u00e9) followed by driving or walking by.<\/p>\n<p>The implications are clear. Your marketing plan must include digital marketing strategies like search engine optimisation (SEO). After all, if you don\u2019t exist on Google, you don\u2019t exist for this generation of consumers. Pay per click also remains a good play although\u00a0<a href=\"https:\/\/blog.hubspot.com\/marketing\/most-expensive-keywords-google\">real estate-related words are some of the most expensive keywords<\/a>\u00a0with an average cost per click of $2.37 (\u00a31.75).<\/p>\n<h3>All Technology All the Time<\/h3>\n<p>The new generation demands a high-speed Internet connection. In fact, it\u2019s more important than parking, gym, and in-unit laundry. Gen Z, more than any other generation, is seeking apartment brands that have embraced technology to handle apartment-related tasks. Zoomers are looking for automated rent pay systems, repair order apps, exercise reservation systems, smart locks, and smart thermostats to schedule and plan everything on their phones. Fully\u00a0<a href=\"https:\/\/www.yardi.com\/blog\/marketing\/gen-z-renters\/29094.html\">62% of Gen Z respondents<\/a>\u00a0indicated that technology in their community was extremely or very important.<\/p>\n<h3>Ratings and Reviews are Key<\/h3>\n<p>As Gen Z consumers have grown accustomed to researching new brands before they click the \u201cbuy\u201d button, they are also seeking ratings and reviews before even deciding if they\u2019ll view an apartment in person. \u201cRatings and reviews ranked higher than videos and the property website,\u201d states Esther Bonardi, Vice President of Marketing at Yardi.<\/p>\n<p>More importantly, 60% of them are likely to write a review if it exceeds their expectations. In short, this generation is most likely to be influenced by reviews as well as write them.<\/p>\n<p>Again, the ramifications for marketing your community are clear:<\/p>\n<ul type=\"disc\">\n<li><strong>Ask for a Review \u2013\u00a0<\/strong>Now is the perfect time to ask your current renters who are part of this younger generation to post a review.<\/li>\n<li><strong>Change The Way You Ask \u2013<\/strong>\u00a0The traditional marketing request consisting of \u201cyour input is very important\u201d isn\u2019t working. Drew Davis suggests\u00a0<a href=\"https:\/\/www.youtube.com\/watch?v=K-61ESMFCxI\">these four steps<\/a>\u00a0instead:<\/li>\n<li><strong>Make It Personal \u2013\u00a0<\/strong>Make it clear that the request is coming from you, a real person representing the property, not just that the property is asking.<\/li>\n<li><strong>Express Gratitude \u2013<\/strong>\u00a0Sentences such as \u201cthank you for being a great resident\u201d create a solid connection.<\/li>\n<li><strong>Give Them the \u201cWhy\u201d \u2013<\/strong>\u00a0Explain that you\u2019re the property manager or owner of the brand and why their review matters.<\/li>\n<li><strong>Thank Them<\/strong>\u00a0\u2013 It takes time to write a review. Let your reviewers know how much you appreciate them.<\/li>\n<li><strong>Heighten Your Brand Awareness<\/strong>\u00a0\u2013 Tune up your social listening skills to hear what\u2019s being said. Most importantly, respond and engage with both positive and negative reviewers.<\/li>\n<li><strong>Post Reviews on Your Site\u00a0<\/strong>\u2013 Gen Z will look beyond your site for reviews but posting them somewhere on your site makes it easier for older generations (e.g., Millennial, Gen X, or Baby Boomer prospects) to find.<\/li>\n<\/ul>\n<h3>Thanks for the Amenities<\/h3>\n<p>Community assets are key when it comes to marketing your brand and your property to this generation. Gen Z is keenly interested in security and control features with over 85% mentioning them as important. This statistic translates into the need for safely storing packages, especially with the explosive growth in in-home delivery. Our <a href=\"https:\/\/www.parcelpending.com\/en-gb\/markets\/residential-parcel-lockers\/\">residential parcel locker<\/a> solutions are a great option for bolstering the security and convenience Gen Z desires.<\/p>\n<p>Thefts of parcels and packages in the UK have\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/1061815\/parcel-thefts-uk\/\">increased by 22% between 2016-2019<\/a>, according to Police records. And this figure could be much higher since\u00a0not all parcel thefts are reported or recorded.\u00a0After all, it\u2019s not just \u201cporch pirates\u201d targeting parcels on the doorsteps of houses but \u201cbuilding bandits\u201d that also steal packages from the doorsteps and lobby areas of apartment communities, proving that\u00a0a\u00a0secure package delivery box\u00a0is paramount.\u00a0Smart parcel delivery\u00a0lockers require a unique PIN code or barcode virtually eliminating theft and bolstering confidence in apartment security.<\/p>\n<p>When it comes to in-unit amenities, Internet speed and washers\/dryers are neck and neck when it comes to Gen Z consumers\u2019\u00a0<a href=\"https:\/\/www.naahq.org\/publications\/research\/complexities-digital-generation-insights-naasatisfacts-survey-gen-z\">top five requested amenities<\/a>. Rounding out the top five\u00a0modern apartment features\u00a0are interior features (balconies, hardwood floors), spacious floorplans, and phone reception inside the apartment.<\/p>\n<h3>Instagram is the Instant Favourite<\/h3>\n<p>Forget Facebook (that\u2019s for Boomers) and say hello to Instagram. According to a recent RENTCafe survey,\u00a0<a href=\"https:\/\/www.rentcafe.com\/blog\/rental-market\/market-snapshots\/generation-z-most-techy-research-focused-instagram-loving-generation-renters\/\">36% of Gen Z\u2019ers mention Instagram<\/a>\u00a0as their favourite social media platform.<\/p>\n<p>As one Gen Z apartment seeker states, \u201cI\u2019m going to peep and creep\u201d into your social media to get a good sense of your brand, even though she probably won\u2019t follow you. What does this insight mean for you? It means don\u2019t assume your marketing isn\u2019t working just because your follower numbers of followers aren\u2019t growing. Instead, look deeper into the analytics to see which post or marketing campaign is creating meaningful engagement.<\/p>\n<h3>More Space, More Flexibility<\/h3>\n<p>The average size of an apartment is jumping thanks to routines established during the pandemic and the growing work from home trend.<\/p>\n<p>As Michael Van Der Poel, founding partner of Asia Capital Real Estate explains, \u201cWe\u2019re doing little things like adding built-in offices and areas where people can work from home in nooks and crannies.\u201d<\/p>\n<p>Incremental space bodes well for Gen Z who cite spacious floor plans as one of the key influencers in renting an apartment.<\/p>\n<p><strong>Gen Z is unique. It\u2019s a generation of tech-savvy, Instagram-loving, and review-focused young consumers willing to start every search on Google. Apartment brands that rise to the top are ones that are marketing their properties to embrace technology to open doors, parcel lockers, and the future.<\/strong><\/p>\n<p><strong>For a free virtual demonstration and to see how Parcel Pending by Quadient can support your residential properties,\u00a0<a href=\"https:\/\/www.parcelpending.com\/en-gb\/request-quote\/\">drop your details here<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the next generation of renters: Gen Z.\u00a0 Also known as Zoomers, this younger generation grew up on brands such as the iPhone, Instagram, and Facebook. So, how exactly do you reach this audience?\u00a0To attract these digital natives, your marketing strategy must meet the new behaviours and expectations of this generation. Research Begins on [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":13894,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[257],"tags":[],"class_list":["post-23265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-residential-en-gb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Reach Gen Z and Generate Interest for Your Apartment Rental - Parcel Pending<\/title>\n<meta name=\"description\" content=\"How to Reach Gen Z and Generate Interest for Your Apartment Rental. 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